The Role
Leads planning and execution of complex technology programs, managing budgets, schedules, resources, risks, performance metrics, and stakeholder alignment. Translates business needs into technology solutions, drives continuous improvement, prepares data-driven reports, and mentors team members. Supports Walmart’s Order Lifecycle team in improving order accuracy, customer controls, fulfillment reliability, and operational excellence across large-scale technology operations.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The Senior Manager, Technology Operations, leads the planning and execution of complex technology programs aligned with strategic business objectives. This role oversees financial management, risk mitigation, and performance tracking across multiple projects, ensuring efficient resource allocation and delivery. The position requires strong stakeholder engagement, effective communication, and the ability to translate business needs into actionable technology solutions. By fostering collaboration and driving continuous improvement, the Senior Manager supports operational excellence and innovation, contributing to Walmart’s commitment to delivering value and advancing technology capabilities within the organization.
About the team:
The Order Lifecycle team ensures a seamless and reliable customer order experience from placement to fulfillment. Integrating expertise in merchandise, technology, operations, and analytics, the team addresses complex challenges such as enhancing order accuracy and expanding customer controls. With a comprehensive approach, the team proactively prevents issues, reduces customer effort, and fosters dependable experiences. Operating at Walmart’s scale, even minor improvements impact millions of orders, supporting the company’s commitment to consistent, high-quality service across its expanding ecosystem. The team values collaboration, strategic problem-solving, and continuous innovation to drive operational excellence.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
The Senior Manager, Technology Operations, leads the planning and execution of complex technology programs aligned with strategic business objectives. This role oversees financial management, risk mitigation, and performance tracking across multiple projects, ensuring efficient resource allocation and delivery. The position requires strong stakeholder engagement, effective communication, and the ability to translate business needs into actionable technology solutions. By fostering collaboration and driving continuous improvement, the Senior Manager supports operational excellence and innovation, contributing to Walmart’s commitment to delivering value and advancing technology capabilities within the organization.
About the team:
The Order Lifecycle team ensures a seamless and reliable customer order experience from placement to fulfillment. Integrating expertise in merchandise, technology, operations, and analytics, the team addresses complex challenges such as enhancing order accuracy and expanding customer controls. With a comprehensive approach, the team proactively prevents issues, reduces customer effort, and fosters dependable experiences. Operating at Walmart’s scale, even minor improvements impact millions of orders, supporting the company’s commitment to consistent, high-quality service across its expanding ecosystem. The team values collaboration, strategic problem-solving, and continuous innovation to drive operational excellence.
What you'll do:
- Lead the planning, execution, and monitoring of multiple technology projects, ensuring alignment with strategic objectives and financial plans.
- Manage budgets, schedules, and resource allocation to optimize program delivery and cost efficiency.
- Collaborate with stakeholders to translate business requirements into actionable technology solutions and drive consensus.
- Develop risk mitigation strategies and contingency plans to address potential program challenges.
- Track performance metrics and provide clear, data-driven reports to guide decision-making.
- Foster continuous improvement by implementing best practices and innovative tools within technology operations.
- Mentor and develop team members to enhance skills and performance.
What you'll bring:
- Extensive experience in program and financial management, including budgeting and cost monitoring for multiple projects.
- Proven ability to define program goals, deliverables, and schedules aligned with strategic objectives.
- Strong knowledge of technology strategies and their application to business domains.
- Expertise in stakeholder management, including building relationships and influencing cross-functional teams.
- Proficiency in performance metrics, risk assessment, and program monitoring tools.
- Excellent business communication skills with the ability to convey complex information clearly.
- Demonstrated leadership in driving operational excellence and continuous improvement initiatives.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus 5 years of experience in project management, program management, program operations, or a related area
- Seven years of experience in project management, program management, program operations, or a related area
- Two years of supervisory experience
- Master's degree in a related field and four years of experience in project management, program management, program operations, or a related area
- Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
