(USA) Senior Manager, Technology Operations

Posted Yesterday
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Bentonville, AR, USA
Hybrid
90K-180K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads complex technology and supply chain strategy programs for Walmart Fulfillment Services. Responsibilities include defining project goals and schedules, analyzing inventory and operational decisions, improving speed and cost, partnering with Product and Engineering, integrating automation and AI, managing budgets, assessing risks, and influencing stakeholders. The role requires advanced SQL, program and financial management expertise, strategic technology alignment, and strong cross-functional leadership.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
We are seeking a strategic leader to drive supply chain strategy for Walmart Fulfillment Services. This analytical leader will speed up and scale our fulfillment network by defining and delivering optimal solutions for: inventory distribution, operational flows, and asset design. The ideal candidate will be heavily analytical and be able to connect multiple facets of a business, from technology to seller sentiment. This is a high-impact opportunity for someone who excels at leading cross-functional technological work, shaping processes, and influencing outcomes at scale.
About the team:
The Walmart Fulfillment Services Supply Chain Strategy team drives long-term success by optimizing assets, processes, and inventory flow. Focused on enhancing operational efficiency, the team supports both immediate execution and strategic goals. Collaborating across departments, members engage with leaders and stakeholders to improve communication and alignment with organizational priorities. Their efforts contribute to business readiness, informed decision-making, and enterprise-wide performance improvements. The team emphasizes strong program management, stakeholder engagement, financial oversight, and technology strategy to deliver impactful solutions that advance Walmart’s ecommerce platform for third-party sellers.
What you'll do:
  • Lead program management activities, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
  • Model and analyze strategic decisions for WFS supply chain strategy and advise the business accordingly.
  • Identify opportunities to improve the speed, cost, and scale of the WFS business.
  • Collaborate with Product, Engineering, and Business Operations to drive operational strategy and process improvements.
  • Integrate automation, AI, or platform capabilities to improve efficiency
  • Oversee financial management, including budgeting, cost monitoring, and resource allocation across programs.
  • Develop and maintain strong stakeholder relationships, communicating effectively to influence decisions and build consensus.

What you'll bring:
  • Strong analytical skills, including advanced SQL experience
  • Ability to evaluate tradeoffs and use data to guide the team’s decision making
  • Proven expertise in program and financial management, including budgeting, forecasting, and cost control across multiple projects.
  • Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
  • Demonstrated ability to lead complex programs using established program management frameworks and tools.
  • Exceptional stakeholder management and communication skills to influence and build consensus across teams.
  • Experience in risk assessment, mitigation planning, and performance monitoring to ensure program success.
  • Ability to develop business cases with clear ROI and drive operational excellence through continuous improvement.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Statistical Programming Language, Supervising Associates, Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - CertificationPrimary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus 5 years of experience in project management, program management, program operations, or a related area
  • 7 years of experience in project management, program management, program operations, or a related area
  • 2 years of supervisory experience
  • Statistical programming language experience
  • Experience supervising associates
  • Experience working on cross-functional teams or projects
  • Master of Business Administration
  • Project Management Professional certification
  • Six Sigma Black Belt certification
  • Six Sigma Green Belt certification

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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