(USA) Senior Manager, Technology Operations

Reposted Yesterday
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Bentonville, AR, USA
Hybrid
90K-180K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads the commercial systems ecosystem for Walmart Data Ventures by owning a multi-year roadmap, improving lead-to-revenue workflows, establishing CRM and data governance standards, evaluating automation and AI tools, and driving adoption. Partners with Revenue Operations, Sales, Marketing, Finance, Product, Engineering, and Data teams to improve system integration, data quality, commercial productivity, and scalable business processes.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
As Data Ventures grows across markets, products, and client types, our commercial systems must operate as an integrated ecosystem, not a collection of tools. This role is the lead business partner for that ecosystem, accelerating revenue and maximizing commercial productivity. You will build a prioritized, business-led systems roadmap, connect data and workflows across the commercial lifecycle, set standards and governance, evaluate technology investments, and simplify work through process design, automation, and AI. You will partner closely with the Senior Manager of Sales Tools and Technology, who leads technical delivery, to turn requirements into scalable solutions across markets and teams.
About the team:
Walmart Data Ventures exists to unlock the full value of Walmart's first-party data by developing and commercializing B2B data products that empower merchants and suppliers to make better, faster, and more customer-centric decisions. This role sits within Global Revenue Operations and will partner closely with Commercial teams, Sales Tools & Technology, Marketing, Finance, Product, Engineering, Data, and other enterprise technology partners.
What you'll do:
Own a multi-year commercial systems roadmap aligned to growth across products, markets, and segments; set quarterly OKRs with Senior Manager of Sales Tools and Technology. Streamline lead-to-revenue, from routing and scoring through quoting, forecasting, and billing handoff, using automation, AI, and system data to fix recurring friction. Set CRM, workflow, and data standards for a unique source of truth, aligned with Walmart policy; global by design, local by exception. Build foundations to scale AI, evaluating Agentforce and third-party tools on value and integration. Measure adoption, data quality, automation, and impact. Align teams, communicate tradeoffs to senior leaders, and drive adoption.
What you'll bring:
Bachelor's in Business, Technology, Information Systems, or related field 6–8+ years in RevOps, commercial operations, business systems, or CRM, including leading complex commercial tech ecosystems (Salesforce preferred), ideally building an end-to-end GTM stack Strong grasp of commercial workflows (lead management, pipeline, forecasting, quoting, client activation), with experience automating manual work and preparing data for AI Data governance and quality experience, ideally across markets or business units Technical fluency in Salesforce architecture, data models, and APIs; able to assess feasibility and challenge designs Proven cross-functional influence, strong executive communication, and a track record driving system adoption Salesforce certifications and SQL preferred At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, plus 5 years of experience in project management, program management, program operations, or a related area
  • 7 years of experience in project management, program management, program operations, or a related area
  • 2 years of supervisory experience
  • Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, plus 4 years of experience in project management, program management, program operations, or a related area
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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