Underwriting Assistant, Commercial Lines

About The Role

We are seeking a detail-oriented and client-focused Underwriting Assistant to support our Commercial Realty Program team. This role is responsible for providing underwriting and administrative support for a portfolio of commercial realty business, including new business, renewals, endorsements, and broker/client service activities.

The successful candidate will work closely with underwriters, brokers, and internal teams to support efficient policy processing, maintain accurate documentation, and deliver high-quality service to commercial realty clients across Canada.

What You’ll Do

• Support underwriters with new business submissions, renewals, endorsements, and policy changes for commercial realty accounts.
• Review submissions for completeness, obtain outstanding documentation, and maintain accurate underwriting files and policy records.
• Prepare policy documentation, endorsements, and related underwriting correspondence.
• Assist with quoting, rating, policy issuance, and file preparation in accordance with underwriting guidelines and service standards.
• Respond to broker, and internal inquiries regarding policy status, documentation, and underwriting requirements.
• Coordinate with insurers, brokers, and internal departments to support efficient service delivery and issue resolution.
• Monitor renewals, follow-up activities, and outstanding requirements to ensure timelines and service standards are met.
• Support reporting, workflow management, and process improvement initiatives while ensuring compliance with internal procedures and regulatory requirements.

Qualifications and expertise that pave the way for Success

• 1–3 years of insurance industry experience, preferably in underwriting support, commercial lines, policy administration, or brokerage operations.
• Experience supporting commercial property or realty portfolios is considered an asset.
• Strong administrative and organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a high-volume environment.
• Excellent written and verbal communication skills.
• Strong customer service orientation and relationship management skills.
• Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are..

The expected salary range for this position is $40,000 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. 

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

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