Ultrasound Applications Specialist CVUS - QLD

Reposted 5 Hours Ago
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Brisbane, Queensland, AUS
In-Office
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Role
The Ultrasound Applications Specialist is responsible for providing technical support, product demonstrations, training, and ongoing customer support related to cardiac ultrasound products, enhancing customer satisfaction and retention.
Summary Generated by Built In
Job Description SummaryThe ultrasound applications specialist position is responsible for providing formal technical and clinical support during the sales process primarily within QLD supporting the Cardiac ultrasound segment. Responsibilities include providing pre-sale product demonstrations (clinical trial support) and post-sale installation, training and ongoing customer support across our VIVID ultrasound platforms.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description
Roles and Responsibilities
  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

  • Facilitate team communication and the sharing of best practices

  • Provide clinical, technical and professional guidance as necessary to improve the customer experience

  • Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives

  • Responsibilities may also include ongoing post-sale customer support​

Required Qualifications
  • Accredited Sonographer with active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
  • Demonstrates clinical scanning proficiencies on current products/platforms
  • At least one of the following core experiences:

    • Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or;

    • at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios

  • Proficiency in computer skills in Microsoft Office Suite products

  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

  • Ability to communicate effectively using local language

Desired Characteristics
  • Strong presentation skills (public speaking and lecture experience desired)

  • Demonstrated ability to understand and present complex material in understandable terms

  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  • Proven professional business acumen

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Team oriented with a customer satisfaction mindset

  • Willingness to be flexible/adapt to changing work environments

  • Produce well-written post-training reports and product feedback

  • Thrive in a fast-paced, dynamic business environment.

  • Possess strong interpersonal and customer and management skills, has ability to work in high pressure environments, and places personal and business integrity at forefront

Additional Information

Relocation Assistance Provided: No

Skills Required

  • Accredited Sonographer with active professional clinical/technical certifications/registries
  • Minimum of 5 years clinical/technical experience or at least 3 years commercial applications/modality experience
  • Proficiency in Microsoft Office Suite
  • Willingness to travel extensively
  • Ability to communicate effectively using local language

GE Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.

  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
  • Retirement Support Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
  • Strong & Reliable Incentives Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.

GE Healthcare Insights

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The Company
Chicago, IL
50,282 Employees
Year Founded: 1892

What We Do

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.

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