The Role
The On-Site Coordinator manages client relationships, coordinates employee onboarding and scheduling, monitors performance, resolves issues, and maintains compliance documentation.
Summary Generated by Built In
The position:
We are looking for an On-Site Coordinator to support the successful operational delivery and continued growth of one of our key Job&Talent clients based in Billingham.
Working Hours: Monday-Friday // 8 hours between 6am-5pm (flexibility required)
Salary: £27,000
Contract Type: Permanent
Location: TS23 4DU
Role of an On-Site Coordinator:
- Serve as the main point of contact for the client at the onsite location.
- Build and maintain strong client relationships through daily interaction and issue resolution.
- Coordinate scheduling, onboarding, and orientation of our agency employees working as production operatives which includes building staff rota’s to meet fluctuating client demands with changes happening daily, completing the full pre screening, interview & induction processes for new agency workers.
- Monitor attendance, productivity, and performance metrics of our employees and take action where needed.
- Resolve client and employee issues promptly and professionally.
- Maintain accurate records and documentation in compliance with company and client policies.
- Completing various KPI and payroll reports
- Completing daily payroll for all employees and submitting to head office for processing on a Monday
- Conduct regular check-ins with employees and escalate any concerns appropriately.
- Identify opportunities for operational improvements and increased client satisfaction.
As an On-Site Coordinator, you will need to have:
- Experience within a similar people management or recruitment role.
- Knowledge of right to work and working time regulations
- Strong verbal and written communication skills
- The ability to quickly adapt to changing priorities and resolve issues effectively
- A high level of attention to detail
- Excellent interpersonal skills and the ability to build strong working relationships
- The ability to manage multiple tasks simultaneously in a fast-paced environment
- A proactive, problem-solving approach to decision-making
What we offer:
- Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
- Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days
- Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
- Enhanced Maternity & Paternity Pay to support your family journey
- Life Assurance Cover for peace of mind (after 1 year of service)
- Medicash Health Plans to support your wellbeing (after 1 year of service)
- Salary Sacrifice Pension Scheme with Penfold, to help secure your future
- Mental Health Support through our partner Therapy Chat
- Sabbatical Scheme to recharge and refocus
- Cycle to Work Scheme for an eco-friendly commute
- Impactful Work Environment where you’ll contribute to one of Europe’s fastest-growing start-ups
What we’re about
At Job&Talent, we're revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work - from delivery drivers and warehouse workers, to cooks and cleaners - to get work and get paid on their terms.
We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans.
And the numbers show we're doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top tier investors at Atomico, Kinnevik and Softbank.
We're headquartered in sunny Madrid, but we're a remote-first company operating in 10 countries across Europe, the United States and Latin America.
But there’s a missing piece. You.
Join our community
If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.
When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.
We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.
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The Company
What We Do
Jobandtalent is the world-leading temporary job platform that helps people thrive with their work. We harness the power of technology in order to provide the stability and perks associated with long-term employment. Jobandtalent was founded in 2009 in Madrid with the goal of fundamentally tearing down the barriers of job searching and hiring, and is one of the most successful and fastest growing companies in the industry today. Having placed simplicity and fairness at the core of our platform, we have matched 2,000 clients with over 200,000 people in 2021. With a valuation of $2.4 billion, Jobandtalent is currently the highest valued unicorn in Spain and is backed by leading investors such as SoftBank, Kinnevik, Atomico, Goldman Sachs, Citi and BlackRock.
Headquartered in Madrid, but home to the world, the remote-first company is operating in 9+ markets across Europe and the Americas and has ambitious plans for further expansion.
