With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Support end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas, especially from a U perspective.Job Description
Designers work with in established, ad-hoc product, or service teams to solve customer experience problems holistically through the skills of their discipline and their understanding of customer behaviour. Designers maintain and challenge the established standards in their discipline.
Designers have expertise in one or more of the core design disciplines (user experience design, user interface design, service design, customer research, prototype engineering and content strategy) and execute design on one project at a time.
They participate in project definition, not simply executing on a project, but also working with design leaders to shape the approach and structure of a project.
A successful Designer is a specialist in one or more of the core disciplines. They are self-starters with a passion for high quality design and the expertise in implementing high quality, considered design.
They have a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience. The specific requirement is for a Desiginer with strong UI Skills
Accountability: Problem solving and execution
• Follow an approach defined by the design team, collaborating with other designers and stakeholders to deliver design projects.
• Contribute to defining the approach for a specific design project with design leaders.
• Conduct research (primary and secondary) to understand user’s pains, gains and needs
• Execute design work based on steer from design leaders.
• Adapt designs based on feedback from customers and design leaders.
• Present design work to business stakeholders with the support of design project leads.
• Work with product / service teams to implement customer centric solutions for Absa.
• Advocate for design thinking methodologies and practices.
• Create production ready design deliverables
Accountability: High quality design
• Create creative and innovative design solutions that deliver world-class customer experience.
• Apply design thinking and best practice design standards with the support of senior designers.
• Leverage insight and data, such as market analysis, customer feedback, user research and analytics to ensure that products/services/solutions are designed around the customer and deliver improved experience.
• Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal solution.
• Align the design to the design standards and brand guidelines to ensure consistent experience across the Absa ecosystem
Accountability: Building capabilities
• Continuously develop your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.
• Contribute to the knowledge building of the entire team by actively sharing insights and success stories.
• Continuously research and share insights into world standards and best practices.
Technical Expertise:
- 5+ years of web design experience with a strong portfolio demonstrating user interface design, demonstrating the ability to design for responsive websites.
- Current knowledge of web design trends, accessibility standards, and best practices
- Experience building, maintaining, and evolving design systems
- Senior-level execution speed and quality standards
Leadership & Mentorship:
- Able to provide constructive feedback, and knowledge sharing
- Ability to contribute to team skill development and design culture
Portfolio Requirements:
- Strong portfolio showcasing web design work across multiple projects
- Demonstrated ability to solve complex design problems with clear design rationale
- Examples of design system work or component library contributions
Nice to have:
- Experience in Fintech
- Video editing and light animation
- Illustration skills
- Experience with front-end development basics (HTML/CSS understanding)
Key Competencies:
- Ability to balance creative vision with business requirements and technical constraints
- Strong communication skills for cross-functional collaboration
- Passionate about staying current with industry developments
Education
Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
