Turn Coordinator

Facilities Turn Coordinator

Thrive Community Management is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.

POSITION SUMMARY

As a Facilities Turn Coordinator at Thrive, you will play a pivotal role in ensuring the efficient and seamless transition of units across our diverse portfolio of properties. Your responsibilities will encompass coordinating unit turns, implementing quality assurance measures, collaborating with Trade Partners and teams, and optimizing processes through data analysis and cross-functional engagement. This role serves as the quality assurance of completed turns and the transition back to Community Management.

REPORTS TO: Facilities Turn Manager

RESPONSIBILITIES, EXPECTATIONS, AND DUTIES

Performance Expectations:

• Perform in-unit quality checks during and after work to ensure standards are met.
• Ensure the turn checklists have been executed.
• Document completed work with photos and notes as required.
• Identify and communicate any deficiencies, damage, or additional work needed during the turn process.
• Schedule and perform all final inspections on site, in units with the community Facilities Manager.

Essential Job Duties and Core Responsibilities:

• Support painting, cleaning, and maintenance efforts to ensure units are move-in ready.
• Report issues requiring trade partners or additional scope to the Turn Manager.
• Follow all assigned schedules and priorities for unit turns.
• Utilize Entrata for work order updates, documentation, and tracking. 
• Assist in maintaining consistency in unit standards (paint, flooring, appliances, finishes).
• Support move-out and move-in inspections as directed.
• Work requires a strong sense of responsibility, ownership, and accountability.
• Work requires adherence to all applicable federal, state, and local regulations including Fair Housing and safety standards.
• The ability to perform basic tasks during scheduled walks if required.
  • Basic requirement- if it can be done with a towel or a screwdriver this would fall under your scope.
• Work requires the ability to work independently and in a team environment.
• Work requires strong attention to detail, accuracy, organization, and time management.

SKILLS, EDUCATION AND EXPERIENCE

• High school degree or equivalent required
• At least two years of related community management, maintenance, or facilities coordination experience preferred.
• Experience with community management software systems such as Entrata and Microsoft Office®.
• Must have own hand tools necessary for basic turn operations.
• Valid driver’s license and reliable transportation that can be utilized across multiple communities.

BENEFITS

• Full time, on-site work, bi-weekly pay schedule
• Paid 50 to 55K per year based upon experience
• Vehicle allowance of $6,000 per year.
• Qualifies for available yearly bonuses.
• Benefits include health, dental and vision insurances, 401K with match, generous PTO, apartment discounts, and free gym membership.