Trouble Shooter

Posted Yesterday
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Nanjing, Jiangsu, CHN
In-Office
Entry level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Troubleshoot, repair, rework, and functionally test defective Ericsson Radio units and modules in a production repair center. Identify fault causes, perform quality checks, document repair and traceability results, and release qualified products back to production. Use electronic measurement equipment safely, follow technical instructions, ESD and safety controls, escalate recurring issues, support root-cause analysis and corrective actions, maintain repair tools and work areas, and contribute to continuous improvement and team training.
Summary Generated by Built In
Join our Team
Trouble Shooter - Radio Repair
About the role
We are looking for a Trouble Shooter to support the Radio Repair Center within BNEW GSU NP CN OP Operations. In this role, you will investigate and repair defective units identified during the production process, perform functional testing and quality checks, and release qualified products back to the production flow.
The position focuses primarily on Ericsson Radio products and requires a practical electronics mindset, structured troubleshooting skills, and the ability to work closely with production, quality, and engineering teams.
What you will do
  • Troubleshoot defective Radio units and modules identified during production or repair activities.
  • Analyze symptoms, identify fault causes, and determine appropriate repair actions in accordance with approved instructions and technical requirements.
  • Perform hardware repair, rework, verification testing, and final self-inspection before returning products to the production process.
  • Use electronic measurement instruments and relevant test equipment safely and correctly, such as multimeters, power supplies, signal generators, spectrum analyzers, and power meters.
  • Record troubleshooting results, repair actions, test results, and relevant traceability information accurately.
  • Escalate recurring, complex, or potentially systemic issues to the production supervisor, quality, process, or engineering teams.
  • Provide clear feedback on product quality issues, repair findings, process risks, and improvement opportunities.
  • Follow work instructions, ESD controls, safety requirements, quality procedures, and 5S standards at the repair station.
  • Maintain the condition, calibration status, and orderly use of repair tools, instruments, fixtures, and work areas.
  • Support root-cause analysis and corrective actions for recurring defects and contribute to reducing troubleshooting and repair backlog.
  • Support training, knowledge sharing, and onboarding of new team members when required.
  • Participate in continuous improvement activities that improve repair quality, turnaround time, and production stability.
  • Perform other related duties assigned by the line manager or production supervisor.

What you will bring
  • College degree or above in Electronics, Electrical Engineering, Communication Engineering, Wireless Communication, Automation, Computer Engineering, or a closely related field.
  • A solid foundation in electronic and electrical principles, including the ability to read and understand circuit-related information and technical documentation.
  • Relevant experience in electronics manufacturing, product repair, testing, maintenance, troubleshooting, or a similar technical environment.
  • Relevant experience with Radio Access Network (RAN) products, telecom equipment, or other electronic and electrical equipment is an advantage.
  • Practical ability to use electronic measurement instruments and test equipment.
  • Ability to follow technical work instructions precisely and apply a systematic approach to fault isolation and repair.
  • Basic knowledge of communication technologies and Radio product concepts is preferred.
  • Good analytical skills, attention to detail, ownership, and a quality-focused mindset.
  • Ability to work independently while collaborating effectively with production, quality, and other engineering colleagues.
  • English reading and writing skills sufficient to understand technical documents and complete work-related records.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: China (CN) || Nanjing
Req ID: 789582

Skills Required

  • College degree or above in Electronics, Electrical Engineering, Communication Engineering, Wireless Communication, Automation, Computer Engineering, or a closely related field.
  • Solid foundation in electronic and electrical principles, including the ability to read and understand circuit-related information and technical documentation.
  • Relevant experience in electronics manufacturing, product repair, testing, maintenance, troubleshooting, or a similar technical environment.
  • Practical ability to use electronic measurement instruments and test equipment.
  • Ability to follow technical work instructions precisely and apply a systematic approach to fault isolation and repair.
  • Good analytical skills, attention to detail, ownership, and a quality-focused mindset.
  • Ability to work independently while collaborating effectively with production, quality, and engineering colleagues.
  • English reading and writing skills sufficient to understand technical documents and complete work-related records.
  • Experience with Radio Access Network products, telecom equipment, or other electronic and electrical equipment.
  • Basic knowledge of communication technologies and Radio product concepts.

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
  • Retirement Support U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
  • Parental & Family Support U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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