Treasury Operations — Payment Oversight Associate

About this role

Role Overview

This role sits within Treasury Operations and is responsible for supporting the timely, accurate and controlled execution of payment-related activity across BlackRock’s private markets platform. The successful candidate will play a key role in protecting client outcomes, maintaining a strong control environment and actively managing relationships with key stakeholders across Liquidity Management, Fund Accounting, Investor Services, Tax, Business Integrity and regional operations teams. The role also requires effective team coordination, day-to-day guidance of junior colleagues and the ability to drive accountability, prioritisation and consistent execution across the payment oversight workflow.

The role requires strong judgement, attention to detail and a disciplined risk mindset. The candidate will be expected to operate effectively in a high-volume environment, apply BlackRock’s control standards consistently and contribute to scalable process improvement as the business continues to grow.

The Impact

Treasury Operations plays a critical role in safeguarding client assets and supporting the delivery of BlackRock’s fiduciary responsibilities. Payment accuracy, timeliness and control execution are central to maintaining client trust, protecting BlackRock’s reputation and ensuring obligations are met in line with fund, investor and regulatory requirements.

The candidate will help ensure payment activity is reviewed, evidenced, escalated and completed to a high standard, while proactively managing stakeholder engagement with Liquidity Management, Fund Accounting, Investor Services, Tax, Business Integrity and regional operations teams to support end-to-end delivery, issue resolution and clear operational ownership.

Key Responsibilities

• Oversee and review payment activity across GP, LP, fund expense, facility, tax, transfer and liquidity-related payment types, ensuring all required checks are completed accurately and on time.
• Apply a strong control framework to payment review, including validation of beneficiary details, account information, payment amounts, value dates, supporting documentation and approval evidence.
• Ensure exceptions, breaks and control issues are identified promptly, escalated appropriately and resolved with clear ownership and audit-ready evidence.
• Act as a key stakeholder management point across Liquidity Management, Fund Accounting, Investor Services, Tax, Business Integrity and regional operations teams, ensuring priorities, dependencies, escalations and hand-offs are clearly understood and managed.
• Review and support fund approval memos, liquidity management files, tax settlements and regional payment workflows in line with agreed procedures and service standards.
• Support the production and enhancement of management information, client reporting and internal KPI / SLA tracking to provide transparency over volumes, quality, timeliness and control outcomes.
• Identify process, control and workflow improvement opportunities, supporting business cases for automation, standardisation and scalable operating model enhancements.
• Maintain operating procedures and key operating processes so they remain accurate, current and aligned to the control environment.
• Contribute to audit, governance and oversight requests by ensuring evidence is complete, organised and aligned to operating expectations.
• Provide day-to-day team management, guidance, coaching and supervision to junior colleagues, including workflow allocation, prioritisation, quality review, performance feedback and promotion of accountability and consistent execution across the team.

Skills and Experience

• Experience in Treasury Operations, payments, fund operations or a comparable financial services control environment (3+ years)
• Prior experience reviewing or approving payment instructions, ideally across multiple payment types, currencies, banking platforms and regions.
• Strong understanding of operational risk, control execution, exception management, escalation and audit evidence standards.
• Private markets, private equity, fund administration or alternatives experience is desirable.
• Working knowledge of accounting principles, banking platforms, workflow tools and operational procedures.
• Strong Excel capability, including experience working with large datasets, pivot tables, lookups and reconciliatory analysis.
• Demonstrated experience supporting, supervising or coordinating junior team members, including coaching, work allocation, workflow prioritisation, quality review and performance development.
• Excellent organisational, analytical, communication and stakeholder management skills, with the ability to influence priorities, manage expectations and maintain effective partnerships across functions, regions and seniority levels.
• Degree-level education or equivalent professional experience.

Candidate Profile

• Demonstrates ownership, accountability and sound judgement in a deadline-driven environment.
• Maintains a strong risk and control mindset, with high attention to detail and a commitment to quality.
• Builds and manages effective stakeholder relationships across teams, regions and functions, using clear communication, ownership and follow-through to deliver strong client and business outcomes.
• Communicates clearly and professionally, including when escalating issues or explaining complex operational matters.
• Demonstrates effective team management behaviours, including coaching, prioritising workloads, supporting colleague development and creating a culture of quality, accountability and controlled execution.
• Adapts quickly to new processes, systems and priorities while maintaining operational discipline.
• Shows curiosity and a continuous improvement mindset, with a willingness to challenge existing processes and support scalable change.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.