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The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Summary:
The Travel Operations Planning role is crucial for managing and enhancing the company's corporate travel program. This position acts as the main point of contact for travel-related inquiries, support, and disruptions, ensuring a smooth and compliant travel experience. The role involves collaboration with various departments to maintain effective communication and process improvements.
Responsibilities:
- Manage day-to-day administration of the corporate travel program and continuously improve processes.
- Serve as the primary point of contact for employee travel inquiries, booking support, and travel disruptions.
- Maintain clear communication through Teams and SharePoint by sharing relevant travel policies, alerts, and updates.
- Partner with Finance, HR, Accounts Payable, approvers, and executive stakeholders for a seamless travel experience.
- Manage travel vendors, coordinate regular vendor reviews, and explore new solutions.
- Reconcile invoices and credit memos, and support purchase orders.
- Produce various travel reports, including spend, unused-ticket, visitor, regional, and departmental reports.
- Conduct periodic user audits across Navan and HR systems.
- Coordinate with visa providers and provide backup approval coverage when needed.
- Plan travel for major company events and team offsites, including flight coordination and hotel negotiations.
- Lead future improvements such as expense-management integration and vendor selection.
- Deliver travel-system training to new employees and ensure scalable processes.
Required Skills:
- Proven experience in travel operations or a related field.
- Strong organizational and communication skills.
- Ability to manage vendor relationships and negotiate contracts.
- Proficiency in using travel management systems and platforms like Navan.
- Experience in coordinating travel for large events and managing on-site issues.
- Familiarity with financial processes, including invoice reconciliation and purchase orders.
- Ability to work collaboratively across departments and with various stakeholders.
- Strong analytical skills for producing and interpreting travel reports.
- Adaptability to lead process improvements and system integrations.
- Experience in delivering training and scaling processes with organizational growth.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- Proven experience in travel operations or a related field.
- Strong organizational and communication skills.
- Ability to manage vendor relationships and negotiate contracts.
- Proficiency using travel management systems and platforms such as Navan.
- Experience coordinating travel for large events and managing on-site issues.
- Familiarity with financial processes, including invoice reconciliation and purchase orders.
- Ability to collaborate across departments and with various stakeholders.
- Strong analytical skills for producing and interpreting travel reports.
- Ability to lead process improvements and system integrations.
- Experience delivering training and scaling processes with organizational growth.
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
