Jobs at SolarWinds

Design and build scalable backend microservices for a cloud-based SaaS observability platform using Go. Develop Kafka-based data pipelines and ClickHouse solutions, apply distributed systems principles, support anomaly detection use cases, and deliver reliable features from design through production. Collaborate cross-functionally, promote testing and observability, and contribute to cloud-native architecture, DevOps, CI/CD, and operational readiness.

Leads strategy, roadmap, execution, and commercial outcomes for SolarWinds’ database product portfolio across self-hosted and SaaS offerings. Oversees product managers, portfolio P&L, customer discovery, AI product strategy, database observability, pricing, partnerships, and platform convergence. Establishes AI-native product management practices and collaborates with engineering on AI-driven development, quality, and security standards. Serves as executive spokesperson to customers, analysts, partners, and internal leadership while driving revenue, retention, adoption, and innovation.

Owns technical strategy for complex customer opportunities, leading discovery, solution design, proof-of-concept engagements, demonstrations, deployments, troubleshooting, and integrations. Uses scripting, automation, AI, observability, and cloud expertise to create practical customer solutions. Acts as a trusted technical advisor, supports customer success transitions, captures field feedback, mentors peers, enables partners, and influences product direction and repeatable technical practices.

Leads AI-enabled web content operations, CMS publishing, frontend quality, automated QA, launch coordination, and team development. Owns workflows from intake through post-launch validation across Builder.io, WordPress, Aprimo DAM, React, and Next.js. Establishes governance, accessibility, SEO, analytics, performance, and rollback standards while prioritizing cross-functional web initiatives and mentoring publishers, frontend contributors, QA specialists, and workflow owners.

Drive SolarWinds solution sales across strategic enterprise and mid-market accounts in Japan and Korea. Responsibilities include account mapping, strategic planning, pipeline generation, sales-cycle ownership, forecasting, CRM maintenance, and collaboration with account executives, channel partners, and specialists. The role requires technology sales experience with infrastructure, database, or observability solutions and Japanese and English proficiency.

Lead the planning and delivery of a cross-functional SRE portfolio covering infrastructure, Kubernetes upgrades, migrations, disaster recovery, security, automation, capacity, and cost optimization. Establish governance, roadmaps, delivery plans, risk management, dependency tracking, prioritization processes, executive reporting, and operating cadences. Partner with engineering, product, security, and finance stakeholders to improve reliability, delivery predictability, operational excellence, and resource alignment.

Manage midmarket customer relationships as a trusted adviser, driving software adoption, retention, renewals, and expansion. Understand customer goals, demonstrate product value, conduct reviews, support escalations, and coordinate with Sales, Renewals, Product Management, and Engineering. Provide technical guidance on networking, security, databases, cloud concepts, and SolarWinds products while identifying churn risks and growth opportunities. Mentor Customer Success team members and represent customer feedback internally.

Manages strategic SaaS customer accounts by driving product adoption, value realization, retention, expansion, and advocacy. Owns success plans, leads business and executive reviews, identifies risks, coordinates cross-functional solutions, tracks customer health and adoption metrics, and maintains account data in Salesforce and Gainsight. The role also educates customers, represents their feedback internally, mentors CSMs, and improves customer success processes.

Leads a site reliability engineering team responsible for cloud infrastructure, platform automation, infrastructure as code, operational readiness, and service reliability. The manager will set team direction, plan roadmaps, improve availability and observability, lead incident response and continuous improvement, automate operational work, partner across engineering and support teams, and hire and develop SRE talent.

Leads a Site Reliability Engineering team responsible for cloud infrastructure, platform automation, infrastructure as code, operational readiness, and service reliability. The manager oversees roadmap planning, incident response, monitoring, automation, availability, scalability, hiring, and team development while partnering across engineering, product, security, and support functions.

Develops and optimizes Marketo programs, campaigns, smart lists, segmentations, lead routing, scoring, nurture streams, and email journeys. Maintains marketing databases, data integrity, integrations, business rules, and reporting. Supports marketers with MarTech enablement, database growth, platform maintenance, testing, roadmap execution, and continual marketing performance improvement.

Build, operate, and improve production systems across Kubernetes, AWS, Azure, Linux, and database environments. Responsibilities include infrastructure automation with Terraform, scripting, observability, incident response, on-call support, reliability engineering, capacity planning, performance optimization, upgrades, disaster recovery, and maintaining operational documentation. The role partners with engineering and platform teams to deliver scalable, highly available services.

Own and operate cloud, systems, identity, and hybrid infrastructure across Azure, AWS, Windows Server, Active Directory, Entra ID, and VMware. Automate infrastructure and access management using PowerShell, Python, Terraform, and infrastructure-as-code practices. Improve reliability, monitoring, documentation, auditability, self-service, and CI/CD support. Troubleshoot complex issues, lead infrastructure changes, participate in on-call escalation, support security and compliance activities, and share systems knowledge across teams.

Lead, coach, and develop a team of 8–12 outbound BDRs targeting enterprise accounts. Design multichannel prospecting campaigns, monitor KPIs and Salesforce dashboards, optimize pipeline generation, and collaborate with Marketing and Sales Leadership on ABM campaigns and qualified-opportunity handoffs. Mentor BDRs toward future sales roles while translating complex IT concepts into value-based conversations.

Own end-to-end analytics delivery through production-grade dbt data models, governed Tableau dashboards, and AI-enabled analytics solutions. Translate business requirements into data products, maintain testing and lineage standards, manage CI/CD workflows, integrate MetricFlow metrics, and partner with stakeholders across Marketing, Revenue, Customer Success, Finance, and Product. Mentor analysts and support self-service analytics adoption. The role includes periodic onsite visits to a San Francisco private equity office.

Drive new-logo enterprise sales for SolarWinds observability and database solutions. Responsibilities include self-sourced prospecting, pipeline management, consultative engagement with IT decision-makers, technical proof-of-concept coordination, product demonstrations, channel partnership development, quoting, customer relationship management, and closing sales to meet quarterly quotas.

Inside Sales Representative responsible for prospecting, qualifying, demonstrating, and selling SolarWinds products to Singapore government ministries, statutory boards, and public sector agencies. Manages inbound leads, renewals, cross-sell and up-sell opportunities, partner relationships, procurement submissions, quotes, customer records, pipeline forecasts, and quarterly sales quotas. Collaborates with sales engineering, distributors, resellers, legal, security, and channel teams.

Analyze marketing performance, customer behavior, campaign effectiveness, and conversion rates to identify actionable improvements. Partner with marketing and web analytics teams to monitor goals, conduct A/B testing, perform deep analysis, integrate data sources, and translate complex findings into strategic recommendations. Present accurate insights to stakeholders and support marketing planning, analytics capabilities, and business growth.

Owns the full sales cycle for government, semi-government, and service provider customers in the UAE. Responsibilities include customer acquisition, upselling, partner and reseller collaboration, solution presentations to C-level stakeholders, offer preparation, order processing, contract negotiation, and account expansion. The role requires Arabic fluency, experience selling network monitoring software, Middle East channel experience, 50%+ travel, and residence in Dubai or Abu Dhabi.

Manage strategic Australian Federal Government accounts to drive revenue growth for SolarWinds observability, database, and ITSM solutions. Responsibilities include account planning, government procurement navigation, channel partner collaboration, cross-sell and upsell development, technical workshops, executive engagement, CRM forecasting, demonstrations, proposals, and quota attainment. The role requires strong knowledge of the Australian Federal Government IT landscape, consultative selling, partner management, and the ability to obtain required security clearances.