The Role
Manage end-to-end domestic and international series and group air bookings. Coordinate with airlines, consolidators, and suppliers on group fares, seat blocks, confirmations, ticketing deadlines, waivers, and approvals. Create and modify group PNRs, issue tickets, monitor payments and booking queues, validate passenger and fare details, resolve discrepancies, and maintain booking records and MIS reports while ensuring accurate, timely service.
Summary Generated by Built In
About Tripjack
TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India!
We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.
With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across corporate travel, travel assistance and insurance, and the rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.
Role: Travel Consultant - Series
Location: Mumbai
Experience: 2-5 years
Education: Graduate
Job Summary:
We are seeking a travel consultant—series/group bookings—to manage end-to-end domestic and international group travel operations. The role involves handling group air bookings, coordinating with airlines and suppliers, managing ticketing timelines, and ensuring smooth execution of series and group movements. The ideal candidate should have strong knowledge of group ticketing processes, excellent coordination skills, and the ability to manage multiple bookings while maintaining accuracy and service excellence.
Job Responsibilities:
- Handle end-to-end series/group air bookings for domestic and international sectors.
- Coordinate with airlines, consolidators, and suppliers for group fares, seat blocks, confirmations, and ticketing deadlines.
- Manage group PNR creation, modifications, cancellations, and ticket issuance.
- Monitor booking timelines, payment schedules, ticketing queues, and airline confirmations.
- Negotiate and coordinate for group fare requests, waivers, and special approvals.
- Ensure accurate passenger details, fare validation, and compliance with airline policies.
- Resolve booking discrepancies and coordinate with internal teams for smooth execution.
- Maintain booking records, reports, and MIS related to series/group movements.
Required Skills & Qualifications:
- 2–5 years of experience in Group/Series Air Ticketing Operations.
- Strong knowledge of domestic and international airline booking processes.
- Hands-on experience with GDS (Amadeus/Sabre/Galileo) and airline portals.
- Understanding of group fares, airline contracts, ticketing deadlines, and cancellation policies.
- Strong coordination, negotiation, and communication skills.
- Ability to manage multiple bookings and work under strict timelines.
Skills Required
- 2-5 years of experience in group or series air ticketing operations
- Strong knowledge of domestic and international airline booking processes
- Hands-on experience with GDS platforms including Amadeus, Sabre, or Galileo, and airline portals
- Understanding of group fares, airline contracts, ticketing deadlines, and cancellation policies
- Strong coordination, negotiation, and communication skills
- Ability to manage multiple bookings under strict timelines
- Graduate education
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
TripJack is a B2B travel technology platform that helps travel agents and businesses manage travel sales and operations. Its integrated system provides access to flights, hotels, cabs, visas, insurance and trains, alongside search, booking, servicing and API tools. The platform connects users with broad airline and hotel inventory and supports scalable, competitively priced travel solutions across India and multiple countries.
