Transformation Change Partner

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Transformation Change Partner (TCP) role will support the transformation agenda of Sun Life Philippines by ensuring that approved programs achieve the target outcomes through effective management of change.

Job description (heading) /  Description du poste (titre)

• • Drive the creation of Change Management strategies and plans together with Business Leaders and the different cross-functional program teams to assess change impact to the business, realize faster adoption, build user knowledge and proficiency, and manage resistance  

  • Support business units during the transition to help achieve business outcomes and improve client, advisor, and employee experience; track change adoption and revise Change Management strategies as required to meet transformation objectives 

  • Support creation of program plans, Creates the overall change management plan, communication plans, training and coaching plans; collaborating with program/project managers and Release Train Engineers, in ensure that change activities are considered in the overall program timeline and budget, as well as in readiness checks prior to implementation for projects that are classified as high to very high complexity 

  • Monitor risks and issues related to Change Management and facilitate resolution with the program team 

  • Reports and present the change management progress, status, risks and callouts to stakeholders, Value stream Owners and upper management.   

  • Establish structured processes and tools for Change Management  

  • Champion the Change Management capability and practice in the organization; develop organizational capability through workshops, trainings, and coaching activities. Coach business leaders and change practitioners to help them fulfill their respective roles and deliverables in the change 

  • Partner with Sun Life leaders and influence business decisions related to Change Management  

Preferred skills (heading) / Compétences particulières (titre)

• • Stakeholder Analysis and Management

  • Change Impact assessment

  • Business/Process Analysis

  • Training Plan and material Creation, and Execution

  • Communications Planning, Creation and Execution

  • Adoption Planning, Execution and Reporting

  • Cross Functional Team Management

  • Organizational Development

Responsibilities (heading) / Responsabilités (titre)

Job Requirements:

• • Demonstrated more than 4 years of Change Management experience; has developed and applied repeatable processes and used a holistic set of tools to drive successful change initiatives  
  • Thorough understanding of Change Management principles and delivery methodologies  
  • Strong client-focus and understanding of business drivers, processes, technologies, and solutions 
  • Understanding of Sun Life or insurance business and its multiple functions 
  • Ability to clearly articulate messages for difference audiences  
  • Strong interpersonal skills and ability to establish and develop relationships to influence change  
  • Strategic thinker with strong problem-solving skills 
  • Seasoned change leader with at least 10 years of experience in successfully leading large-scale transformational changes 
  • Experience in developing an organizational Change Management practice and training of change practitioners  
  • Understanding of developments in the industry and issues faced by business operations and support functions; awareness of industry techniques and philosophies critical to modeling behaviors and developing organizational capabilities 
  • Proven strong leadership and people management skills  

Job Category:

Posting End Date: