Jobs at Sun Life Financial, Inc.

Designs and engineers enterprise data models, pipelines, and data products supporting analytics and data science across business units. Ensures data quality, governance, integrity, metadata standardization, and performance optimization. Partners with business stakeholders, data analysts, data scientists, governance teams, and risk partners to translate complex requirements into production-ready solutions and derive business insights from large datasets.

Develop and implement data science and machine learning solutions for Canadian business units. Translate business goals into analytical problems, build and evaluate models, perform feature engineering, and use AWS services including SageMaker and Glue. Collaborate with stakeholders, communicate insights, create technical designs, and support analytics innovation. Preferred work includes GenAI, LLM APIs, RAG, vector databases, Docker, and CI/CD.

Leads an enterprise transformation program spanning multiple business and technology workstreams. Establishes governance, integrated planning, financial and resource management, risk and dependency resolution, executive reporting, business readiness, change management, implementation, and benefit realization. Partners with senior stakeholders and steering committees to align priorities, facilitate decisions, manage trade-offs, and deliver measurable business outcomes in a complex matrixed environment.

Manage Sun Life’s Global Minimum Tax compliance, planning, filings, provisions, forecasts, and audit documentation across jurisdictions. Coordinate with finance teams, business units, external providers, and stakeholders to gather data, meet deadlines, and support OECD Pillar Two and Canadian tax requirements. Conduct tax research, technical analysis, process improvements, and financial reporting under IFRS. The role requires a CPA, at least four years of progressive tax experience, strong communication, and project management skills.

Designs, supports, and modernizes enterprise telephony and cloud contact centre platforms using Microsoft Teams Telephony, Amazon Connect, and AWS. Develops technical designs, supports cloud infrastructure, contributes to DevOps and CI/CD automation, improves reliability, and explores AI-enabled solutions. Partners with stakeholders, participates in incident and change management, documents operational procedures, and mentors operations teams within a regulated financial services environment.

Lead end-to-end talent acquisition for senior, specialist, statutory, and regulated roles in Indonesia. Partner with hiring managers and C-suite leaders, manage sourcing and candidate assessment, oversee background checks and regulatory documentation, provide recruitment reporting, and maintain audit readiness. Analyze recruitment data, improve hiring workflows, and coordinate with Legal, Compliance, Risk, and external providers. The role also requires strong stakeholder communication, discretion, and knowledge of Indonesian employment and foreign-worker requirements.

Lead corporate underwriting risk and governance for life and health businesses, advising on mortality, morbidity, product and fraud risks. Evaluate underwriting initiatives, support high-net-worth and Private Wealth cases, guide retention and reinsurance strategy, and drive cross-jurisdictional governance, standards, and technical leadership for underwriting practices.

Leads product marketing initiatives across distribution channels, including product launches, commercialization, positioning, sales stories, marketing materials, channel communications, and sales support. Partners with product, distribution, actuarial, compliance, marketing, and training teams. Manages product marketing team members, coordinates stakeholders, incorporates frontline feedback, and improves launch and sales effectiveness.

Provides administrative and office support for a financial centre, including client service, telephone reception, payment and expense reporting, mail processing, meeting coordination, facilities and inventory administration, reporting, and continuous improvement. The role also supports recruiting activities, provides basic onsite technical assistance, and maintains relationships with business partners. Candidates need strong organizational, communication, client service, PC, multitasking, and prioritization skills, plus office or client-facing experience.

Leads enterprise strategy development, annual planning, strategic project execution, competitive intelligence, and executive stakeholder engagement. The role translates complex issues into actionable analyses, manages cross-functional workstreams, presents recommendations to senior leadership, and oversees a high-performing team of Directors and Senior Consultants through coaching, accountability, and career development.

Develop and support full-stack Java applications, APIs, middleware, and native iOS applications across their lifecycle. Responsibilities include coding, testing, production troubleshooting, incident response, root-cause analysis, vulnerability remediation, monitoring, upgrades, disaster recovery, and continuous improvement. The role collaborates with technical and business partners and includes rotating on-call and after-hours support.

Support and manage SIEM (Splunk ES) and security visibility technologies; design and implement security controls; investigate/respond to incidents; participate in 24x7 on-call rotations; run POC/POVs for security tools; collaborate with infrastructure, architecture, and development teams; document playbooks and operationalize projects for BAU while continuously improving security platform processes.

Leads enterprise-wide change management and benefits realization across strategic transformation initiatives. Establishes frameworks, governance, measurement standards, readiness checkpoints, reporting, and business-value tracking. Partners with Finance, executives, business leaders, program teams, and the Asia Transformation Office to improve adoption, manage risks, activate measurable financial and non-financial benefits, and build organizational change capabilities.

Leads software and cloud architecture for the China Technology Centre. Defines Alibaba Cloud and multi-cloud standards, landing zones, migration strategies, infrastructure patterns, security controls, governance processes, disaster recovery, reliability practices, and FinOps. Partners with business and engineering teams on solution design, architecture reviews, technology roadmaps, and modernization initiatives while ensuring scalable, resilient, secure, and compliant enterprise platforms.

Provides production and test-environment support for Java applications, including incident response, troubleshooting, monitoring, security remediation, root-cause analysis, and service recovery. Designs, develops, tests, debugs, and deploys Java services using Kubernetes. Collaborates with engineers, analysts, and stakeholders on application stability, upgrades, disaster recovery, and continuous improvement. Participates in on-call support and after-hours team rotation.

Supports Wealth Consultants through advisor development, portfolio analysis, business planning, sales initiatives, training, events, communications, CRM administration, and regional operations. The role provides business insights, coordinates advisor engagement activities, maintains accurate records, processes expenses, supports cross-functional initiatives, and identifies process improvements that enhance sales effectiveness and advisor experience.

Recruit, onboard, train and coach developing financial advisors through their first four years. Drive advisor sales growth, ensure regulatory compliance, manage onboarding plans, escalate client complaints, and support operational effectiveness at the Financial Centre level.

Reviews and investigates name-screening and transaction-monitoring alerts for potential money laundering, fraud, and sanctions risks. Conducts research, documents findings, clears or escalates alerts, and follows AML procedures, regulatory requirements, productivity targets, and quality standards. Supports monitoring-rule reviews, maintains knowledge of financial crime trends, and participates in training and continuous improvement within a collaborative compliance team.

Facilitates in-class and virtual training for Canadian Operations associates, managing groups of up to 20 learners. Delivers learner-centered instruction, assesses performance and role-fit risks, documents progress, and implements learning interventions. Partners with leaders and design teams to improve curricula, maintains facilitator materials, mentors newer facilitators, reviews performance metrics, and coordinates learning delivery. The role requires strong presentation, adult-learning, communication, documentation, collaboration, and virtual facilitation skills.

Supports forecasting, budgeting, financial reporting, variance analysis, financial modeling, and financial close activities. Analyzes revenue, expenses, margins, accruals, billing, fees, and profitability. Prepares dashboards and recurring reports, validates financial data, investigates discrepancies, and provides insights for management decisions. Collaborates with Finance, Accounting, Pricing, Fund Operations, and Analytics stakeholders while improving reporting processes, controls, and documentation.