Jobs at Sun Life Financial, Inc.

Lead day-to-day operations and client relationships for the Oklahoma market, managing P&L, contract administration, client retention, staff supervision, compliance, and business growth. Drive service delivery, resolve issues, support benefit design and quality improvement projects, represent the company at events, and report market performance to senior leadership.

Design, test, support and deploy small-scale advanced technology solutions. Create and review test scripts, contribute to estimations and high-level solution design, drive test automation (regression suites), resolve technical QA issues, mentor juniors, and apply DevOps/Cloud practices and insurance-domain knowledge to ensure quality.

Lead regional client relationships and P&L management for DentaQuest accounts in the Denver market. Oversee staff, ensure contract compliance, drive retention and growth, negotiate amendments, support program design and quality improvement, and represent the organization at external events. Responsible for reporting, audits, and achieving financial and service targets.

Lead Internal Audit for Sun Life Hong Kong, develop risk-based annual audit plans, oversee audit engagements, report to Board/Audit Committees, partner with executive management, build and lead a high-performing audit team, and support regional audit strategy and methodology improvements.

Design, test, support and deploy small-scale technology solutions with focus on automation and quality. Create and review test scripts, contribute to regression automation, resolve technical QA issues, apply DevOps/cloud practices, mentor junior engineers, and incorporate life insurance domain knowledge into testing.

Lead day-to-day operations for the Iowa market, managing client relationships, P&L, contract negotiations, staff supervision, compliance, reporting, business growth, and quality improvement initiatives.

Design, build, test, and ship full-stack features for Sun Life’s advisor platforms. Develop Java and Spring-based backend services, React front ends, APIs, and database integrations. Modernize legacy applications, participate in technical discussions and Agile ceremonies, assess system impacts, and deliver work within sprint commitments. Contribute through code reviews, pairing, troubleshooting, and engineering best practices. Occasional travel and periodic weekend or after-hours support may be required.

Recruit, onboard, train and coach new advisors during their first four years to build holistic life, health and wealth practices. Support licensing, business planning, prospecting, sales, compliance and performance management. Track advisor activity, escalate complaints, partner with head office teams, achieve recruiting and production targets, and foster district culture through events and community engagement.

Coach disability case managers, improve team performance, manage workloads and difficult cases, support department workflows, identify process improvements, report emerging trends, and facilitate regional training. The role requires disability case management experience, bilingual French and English communication, analytical and organizational skills, empathy, negotiation, and a commitment to quality service.

Recruits, onboards, trains, develops, and coaches financial advisors during their first four years. Supports licensing, business planning, prospecting, sales growth, client engagement, compliance, and advisor performance. Builds community presence, monitors activity and business data, manages complaints and regulatory requirements, and collaborates with district, regional, and head-office teams to achieve recruiting and production goals.

Supports regional sales and marketing initiatives through campaigns, communications, social media materials, reporting, event planning, promotional distribution, and administrative coordination. Creates and analyzes sales reports using Salesforce and Excel, organizes advisor-facing events, manages follow-up activities and surveys, issues continuing education certificates, and maintains confidential records. The coordinator also provides direct support to the Director of Sales and regional team while managing multiple priorities and deadlines.

Supports ETL processes, reports, and data lake operations; monitors production workflows, troubleshoots failures, restarts processes, and resolves issues with internal business partners. The role also creates new processes and reports, provides assignment updates, and participates in scheduled off-hours on-call support. Candidates should have foundational programming, systems administration, testing, performance testing, software development, and DevOps knowledge, plus familiarity with SQL Server and reporting tools.

Supports Account Executives by analyzing group benefits claims experience, identifying renewal trends, recommending renewal positioning, collaborating with underwriting on rate increases, developing renewal strategies, and preparing renewal letters and supporting documentation. The role focuses on optimizing renewal outcomes and does not directly interact with advisors or clients.

Build and optimize enterprise ETL/ELT pipelines, data platforms, warehouses, models, and integration processes. Ensure data quality, governance, lineage, security, and performance across systems. Develop AWS-based data solutions and support automation, CI/CD, infrastructure as code, and monitoring. Partner with business and technical stakeholders to translate requirements into scalable solutions and deliver reliable analytics and reporting. Financial services knowledge and occasional travel may be required.

Lead financial and tax operations for the Management Equity Plan (MEP), ensuring accurate reporting, tax compliance and participant communications across jurisdictions. Coordinate with internal teams and external advisors, reconcile accounting vs taxable income, support tax filings and settlements, implement streamlined reporting processes, and build robust data repositories to support corporate and personal tax requirements.

Design, develop and maintain security automation using Splunk SOAR (Python) and Ansible (YAML). Triage and remediate automation errors, implement security controls, support enterprise deployments, join 24x7 on-call incident response, create documentation, and transition projects to BAU with stakeholder collaboration.

Lead finance and operational compliance for Sun Life Ireland, overseeing finance operations, treasury, tax, regulatory reporting, corporate governance, and R&D incentives. Partner with business leaders, manage external relationships (banks, auditors, counsel), build controls, secure funding for innovation, and coach direct reports to ensure compliance with Irish and EU regulations.

Lead bancassurance channel growth by developing sales strategy, managing regional sales teams, strengthening bank partnerships, monitoring pipeline and performance, and reporting results while ensuring compliance and service excellence.

Designs, implements, and supports enterprise LAN/WAN and AWS cloud network architectures. Provides Tier 3 troubleshooting, leads complex projects, executes changes, optimizes performance and security, documents designs, mentors juniors, and integrates network solutions for AI/ML workloads.

Lead and direct company operations including investor services, underwriting, servicing and claims. Set strategic direction, drive transformation and process improvements, allocate resources, approve high-risk transactions within compliance, and build high-performance management teams while maintaining stakeholder relationships to improve productivity and client satisfaction.