Jobs at Sun Life Financial, Inc.

Leads Sun Life’s independent second-line technology resilience and recovery risk oversight capability. Establishes governance, standards, review processes, and challenge practices across disaster recovery, backup, cyber recovery, infrastructure, applications, and cloud environments. Oversees recoverability evidence, testing, RTO/RPO alignment, risk acceptance, remediation, regulatory readiness, and Board reporting. Builds and manages a specialized resilience team while partnering with operational resilience, business continuity, cyber, technology, audit, and business risk stakeholders.

Designs, operates, and enhances enterprise cryptographic security platforms, including Venafi, ISG Crypto Vulnerability Scanner, and HashiCorp Vault. Builds automation and integrations, implements risk-driven controls, supports cloud and container security, and participates in incident response and 24/7 on-call rotations. The role leads security initiatives, audits, technology evaluations, project transitions, documentation, and collaboration with infrastructure, application, operations, vendors, and security teams.

Processes and updates group benefits contracts and employee handbooks, ensuring accurate and timely document creation. Interprets plan designs, recommends system setups, resolves escalated issues, responds to internal inquiries, and collaborates with service, implementation, and advisory teams. The role requires strong bilingual French-English communication, organization, problem-solving, negotiation, attention to detail, and the ability to manage competing priorities in a changing environment.

The Clinical Investigator conducts retrospective reviews of claims to identify fraud, waste, or abuse, performs data analysis, and manages client relationships regarding investigations.

Supports employer clients and employees with benefits, disability, absence, paid leave, claims, accommodation, and return-to-work services. Resolves inquiries, coordinates stakeholders, monitors claims, explains Evidence of Insurability requirements, and provides benefits guidance. Delivers client training, analyzes reports, conducts audits, identifies root causes, and implements service improvements. Requires fluent Spanish, strong benefits administration knowledge, customer service skills, and approximately 10% business travel.

Acquires new small-business clients with 10–50 employees by selling group benefits products, including life, disability, dental, vision, and supplemental health insurance. Builds broker and consultant relationships, prospects through virtual and local outreach, prepares quotes, negotiates and closes deals, develops territory business plans, tracks activity in Salesforce, and achieves annual sales goals exceeding $3 million.

Supports accounting, valuation, controls, reconciliations, and financial reporting for North American private fixed-income loan portfolios. Responsibilities include calculating accrued interest, preparing trial balances and movement files, analyzing loan prices and valuations, completing monthly and quarterly reporting, investigating data issues as a data owner, and developing Tableau dashboards for KPI and trend analysis.

Leads and coaches insurance and wealth advisors in Sun Life’s Advisor Development Program. The role manages onboarding, readiness, performance, sales productivity, client campaigns, workforce planning, and advisor progression. It uses data and analytics to identify capability gaps, improve sales outcomes, and recommend process changes. The manager partners with distribution, compliance, recruiting, learning, operations, and analytics teams while ensuring advisors understand relevant financial products, market trends, and compliance standards.

Leads life insurance product initiatives from proposition and design through regulatory submission, launch, training, socialization, and post-launch performance reporting. Coordinates governance meetings and cross-functional collaboration with distribution, marketing, actuarial, compliance, and operations teams. Conducts market research, analyzes competing insurance products, develops business recommendations, and leads company website development.

Leads bancassurance strategic insights and business performance initiatives through dashboards, Tableau reporting, data analytics, and performance tracking. Analyzes trends and opportunities to improve bank-partner sales, cross-selling, upselling, digital sales, and lead nurturing. Coordinates cross-functional analytics, marketing, reporting, and operational improvement projects, develops look-alike models, and manages go-to-market initiatives with internal teams and external bank partners.

Leads strategic expense management for Private Wealth, including budgeting, forecasting, cost allocation, chargebacks, governance, controls, savings optimization, and financial transformation. Partners with global controllers, FP&A, procurement, and business leaders to provide insights, improve efficiency, automate processes, and integrate analytics or AI. Requires strong financial analysis, compliance, stakeholder management, and global collaboration skills.

Provide end-to-end production support for life insurance point-of-sale and digital applications. Responsibilities include application monitoring, batch execution, incident and service request management, troubleshooting, SQL data fixes and analysis, root cause analysis, issue escalation, performance monitoring, documentation, and coordination with development and business teams. The role supports AWS, Java, .NET, and SQL-based applications while contributing to service stability and continuous improvement.

Leads new product pricing initiatives, manages pricing analysts, negotiates with reinsurance partners, addresses regional office queries, and supports the Head of Pricing. The role requires analyzing actuarial cashflows, connecting assumption changes to profitability, understanding product and distribution needs, communicating actuarial results, and recommending business decisions.

Supports participating life insurance business management and actuarial valuation through dividend studies, par reporting, stochastic asset modeling, financial condition testing, regulatory reporting, and risk sensitivity analysis. The role develops and maintains actuarial models, analyzes financial and risk scenarios, prepares management presentations, supports planning and automation initiatives, and provides recommendations to senior stakeholders and regulatory authorities.

The Senior Financial Analyst coordinates forecasts, annual planning, strategic planning, and expense consolidation. The role develops financial models, analyzes expense trends and variances, prepares management reporting, and provides insights to optimize operating expenditures. Responsibilities include improving finance processes, documenting models, supporting transformation initiatives, conducting ad hoc analysis, and partnering with business leaders as a trusted financial advisor.

Leads the design, execution, and enhancement of compliance supervision and monitoring programs for mutual fund and securities businesses. Oversees risk-based monitoring, trade supervision, Tier I oversight, issue escalation, remediation, reporting, regulatory engagement, and technology-enabled transformation. The role builds and manages a high-performing team, advises stakeholders on regulatory and conduct risks, and ensures compliance with Canadian financial-services regulatory frameworks.

Reviews and investigates name-screening and transaction-monitoring alerts for potential money laundering, fraud, and sanctions risks. Conducts research, documents findings, clears or escalates alerts, and follows AML procedures, regulatory requirements, productivity targets, and quality standards. Supports monitoring-rule reviews, maintains knowledge of financial crime trends, and participates in training and continuous improvement within a collaborative compliance team.

Conduct quality assurance reviews and audits of alerts, transactions, and operational deliverables for accuracy, compliance, and regulatory adherence. Develop audit frameworks, analyze quality trends, document findings, recommend corrective actions, and report results to management. Design and deliver compliance-focused training, onboarding, coaching, assessments, and knowledge-sharing programs. Maintain training materials, track completion, support continuous improvement, and stay current on AML regulations, sanctions, and financial crime trends.

Lead a large, distributed Operational Learning & Performance organization to build an AI‑enabled, insight‑driven learning, quality, and knowledge management operating model. Partner with Operations, Technology and Analytics to improve onboarding, time‑to‑proficiency, quality, and productivity through data, AI signals, knowledge solutions, and performance interventions.

Coordinates advisor rewards, incentive campaigns, and branded merchandise from concept development through sourcing, fulfillment, distribution, and inventory management. Supports rewards analytics, promotional creative development, budget monitoring, procurement, vendor coordination, and reporting. Collaborates with Distribution, Finance, Procurement, Logistics, customer experience teams, and external suppliers to improve advisor engagement and ensure brand-compliant, cost-effective campaign execution.