Transactions Operations and Client Relationship Specialist, Analyst/Associate

The Private Data Service (PDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data, and is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education.

We are looking for Process-Driven Data Analysts with a strong financial background to join our data governance team. Our client enhances the lending capacity of Financial Intermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage increase lending volumes. Financial Intermediaries include institutions specializing in financial transactions, such as banks, insurance companies, investment banks, pension, and mutual funds.  

Key responsibilities: 

• Input cash-flow-related administrative data across various product lines (e.g., processing drawdowns and repayments of Private Equity funds, guarantee calls, and disbursement requests). 

• Reconcile cash positions with intermediaries. 

• Maintain daily communication with fund managers and the client to obtain information necessary for successful operations. 

• Responsibility for driving and delivering client experience and needs, through daily interactions. 

Requirements: 

• Bachelor’s degree in Finance, Economics, Business Administration, or a similar field, or an equivalent combination of education. 

• Minimum of 2 years` relevant professional experience in financial administration, financial securities, finance or audit - preferably within a multinational environment. 

• Strong customer service and data management expertise, with a passion for delivering service excellence.  

• Excellent interpersonal skills, with the ability to liaise effectively with clients and internal stakeholders at all organisational levels. 

• Excellent written and verbal communication skills in English; proficiency in additional EU languages such as French, Spanish or Italian is an advantage. 

• Ambitious, creative, proactive, problem-solving mindset, with a positive, ‘can-do’ attitude, and a willingness to grow beyond the comfort zone. 

• Exceptional attention to detail and analytical skills, with ability to prioritize tasks and consistently deliver high-quality and consistent results.  

• Strong planning and organizational skills, with the ability to manage and control personal workload to meet deadlines effectively. 

• Reliable and trusted team player, demonstrating integrity and strong and ethical standards. Motivated to contribute to a high-performing, collaborative team in a dynamic and impactful environment.  

• Proficient in Microsoft Excel and other MS Office applications, with the ability to quickly learn proprietary systems. 

• Experience with tools such as Alteryx, VBA, eFront or Tableau are an advantage.  

• Comfortable working under tight deadlines and able to respond swiftly and effectively to new situations in a client-focused, high-quality service environment.