Training & Technology Specialist - Records Management

Reposted 20 Days Ago
Be an Early Applicant
Washington, DC
In-Office
70K-120K Annually
Mid level
Business Intelligence • Consulting
The Role
Develop and deliver training solutions for federal records management, focusing on SharePoint and eLearning design, ensuring compliance with policies.
Summary Generated by Built In

Training & Technology Specialist - Records Management 

The Position:

We are looking for creative, tech-savvy professionals with experience in SharePoint development, instructional design, and federal records management to support training and technology enablement efforts for a high-impact federal initiative. The Records Management Training & Technology Specialist will play a key role in designing and delivering engaging, compliant training solutions that support Controlled Unclassified Information (CUI) and records management modernization. This position requires expertise in SharePoint configuration, eLearning development using Articulate 360, and a strong understanding of federal records policies and NARA mandates.

  • Design, develop, and maintain SharePoint-based solutions to support records and CUI management workflows.
  • Create interactive, user-friendly training content using Articulate 360 and other eLearning tools to educate federal staff on records management policies and procedures.
  • Collaborate with subject matter experts to translate complex compliance requirements into accessible training materials and job aids.
  • Support the rollout of records management modernization initiatives, including user onboarding, training sessions, and helpdesk support.
  • Ensure all training and technology solutions align with NARA guidance, agency-specific policies, and accessibility standards (e.g., Section 508).
  • Monitor training effectiveness and user engagement, and iterate on content and delivery methods based on feedback and performance metrics.

The Ideal Candidate: 

At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. Some of the core qualifications for the role include:
Required:

  • Bachelor’s degree in business administration, information systems or a related field.
  • Minimum of 4 years of experience in federal records management, with at least 3 years of experience in eLearning design with Articulate 360.
  • Experience with SharePoint configuration, site design, and content management in a federal or enterprise environment.
  • Proficiency in Articulate 360 and instructional design best practices.
  • Familiarity with federal records management policies, including NARA mandates and CUI requirements.
  • Strong communication and collaboration skills, with the ability to work across technical and non-technical teams.
  • Experience developing training for adult learners in a government or compliance-driven context.
Preferred:
  • Experience supporting federal agencies or working within a compliance-heavy environment.
  • Knowledge of Section 508 compliance and accessibility standards.
  • Background in change management or user adoption strategies.

The Company:

Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 80 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.
The Fine Print:

  • The salary range for this role is $70,000 - $120,000 depending on experience
  • Expected travel 0-10%; may increase based on business needs 
  • This is an exempt, full-time position but open to part-time/contracted arrangements
  • This role is subject to a hybrid work schedule in the Washington D.C. 
  • Essential Physical Functions
    • Sitting: Particularly for sustained periods of time
    • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/.  
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 
Join Our Award-Winning Culture!
Our passion wins awards. But don’t just take it from us… 

  • 2024 Vault #41 Consulting 50 North America
  • 2024 Vault #7 Best Consulting Firm for Hours in the Office
  • 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
  • 2023 Vault #23 Best Consulting Firm for Overall Diversity
  • 2023 Management Consulted #3 Best Boutique Firms in Washington DC
  • 2022 Vault #41 Best Overall Consulting Firm to Work For
  • 2020 Vault #21 Best Boutique Consulting Firm 
  • 2019 Ivy Exec #7 Best Boutique Consulting Firm 
  • 2018 Consulting Magazine Best Small Firms to Work For  
  • 2017 Vault #12 Best Boutique Consulting Firm 
  • 2016 Forbes Best Management Consulting Firms in America 
  • 2015 Washington Business Journal’s Philanthropy List 

#LI-Hybrid

Top Skills

Articulate 360
Sharepoint
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The Company
HQ: Washington, DC
68 Employees
Year Founded: 2013

What We Do

Running an organization and executing plans is hard work. Our proven approach to operational excellence and delivering results combines a focus on outcomes, data-driven insights, and ongoing collaboration.

Censeo is recognized for its focus on its people and unique business model by the world’s leading business newspapers and the most respected industry magazines:

• 2020 Fortune America's Best Consulting Firms
• 2019 Top Consulting Firm by Ivy Exec
• 2015 Top Workplaces by Washington Post
• 2015 Top 5 Best Consulting Firms to Work For by IvyExec
• 2010-2015 Top 25 Consulting Firms by Vault (No. 2 in work/life balance!)
• 2014 "Best Small Firms to Work For"​ by Consulting Magazine
• 2014 "Excellence in Social & Community Investment"​ by Consulting Magazine
• 2012 “Supply & Demand Chain Executive 100”
• 2009 “Top Small Workplaces” by The Wall Street Journal
• 2009 “Best Small Firms to Work For” by Consulting magazine
• 2008 “Small Jewel” by Consulting Magazine

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