Training Supervisor

Posted 5 Days Ago
Be an Early Applicant
Lathrop, CA
Mid level
Retail
The Role
The Training Supervisor coordinates and leads all training functions within the warehouse, including new hire orientation and continuous development. They manage a team of Training Ambassadors, oversee compliance with training initiatives, partner with safety and operations teams, and support training programs. The role also involves leading training sessions and providing professional development for staff while engaging in hands-on leadership during peak times.
Summary Generated by Built In


Training Supervisor - Global Supply Chain

We are the front-line leaders in the new Wayfair Global Supply Chain Workforce Support Network. We are positioned forward at all the network locations providing direct training & development support to our Supply Chain teams. We bring network-wide resources along with realistic and challenging training initiatives to optimize performance, employee engagement, and professional development for associates and leaders. We are culture enthusiasts throughout our entire Supply Chain network.  

We are looking for a proven leader to influence cross-functional teams responsible for development, standard work, and championing the Wayfair culture in Lathrop CA. The candidate must be a collaborative problem solver, strategic planner, one who can build & manage high performing teams in a fast-paced, rapidly challenging, and fluid environment.

Shift - 730 am to 4:30 pm

Schedule: What You'll Do

  • Coordinate, lead, and execute all training functions within the Lathrop CA including new hire orientation, job function training, and continuous development.
  • Organize, develop, and lead a team of exceptional and dedicated Training Ambassadors within the Warehouse Associate population; focus on improving safety, quality, and retention.
  • Lead various training sessions as needed, including but not limited to: New Hire Fundamentals, Powered Industrial Vehicle (PIV) training, Quality & Process (Current & New SOP) Training.
  • Provide professional development programming for warehouse associates and leaders. 
  • Record, track, and drive compliance on all training initiatives and report out on training metrics using Learning Management System.
  • Partner with Global Supply Chain Training & Engagement, Safety, and Operations teams to develop and improve training resources, strategies, and processes.
  • Support Global Supply Chain Training, Safety, and Operations by championing new training programs, processes, and initiatives; provide upward feedback and share observations with business owners to improve alignment, compliance, quality, and engagement.
  • Manage priorities, set goals, and partner strategically with stakeholders to align network training initiatives with the local site’s operational and training needs.
  • Flex to perform work and lead by example on the warehouse floor alongside department leaders and associates during high volume seasons or as needed

What You’ll Need

  • 3+ years of experience in Training, Learning & Development and/or Organizational Leadership OR 4 year degree in relevant field, required
  • Experience in Operations or Supply Chain preferred
  • Raymond and/or Crown forklift/powered industrial vehicle certifications preferred.  Willingness to be trained on multiple vehicle types required.
  • Leadership skills and the ability to make decisions with little or no guidance based on policies or best practices.
  • Exceptional written and verbal communication to effectively communicate with all stakeholder levels.
  • Strong organizational skills and attention to detail.
  • A seek-to-understand mindset and teamwork strategies that will allow you to connect with and influence diverse groups of people, including your training audience and stakeholder network.

Salary: The salary range for this position is $67,415-$73,720 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Salary Transparency Law


About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

The Company
HQ: Boston, MA
13,473 Employees
On-site Workplace
Year Founded: 2002

What We Do

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

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