Training Specialist

As a member of the Education Services Team, you will be responsible for defining, developing, coordinating, and delivering MRI Software training programs for clients, employees, and partners. The Education Services team ensures training effectiveness across the organisation using our skills and knowledge of training methodology to craft compelling content. We are seeking an articulate, energetic, upbeat, and inspirational individual with the ability to engage audiences across multiple regions, utilising various methods to ensure successful delivery.

RESPONSIBILITIES:

• Conduct needs assessments to determine training and/or performance solutions.
• Work with stakeholders and subject matter experts throughout the organization to understand business needs.
• Develop, design, coordinate and deliver comprehensive training programs that include Instructor Led, Self-Guided, and Web Based Learning.
• On-going instructional design and development of trainings for assigned areas along with organisation wide as needed.
• Monitor and evaluate effectiveness of training(s) and development programs and make recommendations where applicable.
• Create and maintain project plans, training records, manuals, training environments, and job aids to support training execution.
• Manage, track, and record development programs and participants in the Learning Management System and supporting systems.
• Stay up to date on new training methods, as well as techniques and best practices within the industry to ensure current and effective training programs.
• Coach subject matter expert professionals on a variety of effective training best practices, materials, and techniques.
• Initiate and maintain a positive relationship with co-workers.
• All other duties as assigned.

REQUIREMENTS:

• Bachelor's Degree in Business, Training and Development, Education, HR, Communications, or a related field; or equivalent work experience in lieu of.
• 2+ years of hands-on, in-depth experience in Residential, Commercial, or Financial software or property management preferred.
• 2+ years of previous training experience in a professional business environment including instructional design, program design & development, and training technologies.
• Ability to design, implement, coordinate, and conduct training programs in a professional business environment.
• Excellent verbal and written communication and presentation skills with an engaging demeanor commensurate with positive adult learning.
• Articulate, energetic, upbeat, and inspirational with the ability to engage an audience across various methods.
• Strong organisational, planning, project management, communication, presentation, facilitation, and influencing skills required.
• Able to manage multiple responsibilities and projects with competing priorities and deadlines.
• Expert in multi-tasking, organising and prioritising is critical.

Benefits

• Career growth opportunities in a diverse and supportive work environment.
• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Hybrid Working Arrangement (2 days WFH)
• HMO coverage with free dependent upon hire.
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Plus, additional benefits

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!