Jobs at MRI Software

Leads client-facing technical consulting engagements, including discovery, solution architecture, software implementation, integrations, data flows, deployment strategies, troubleshooting, workshops, and knowledge transfer. Collaborates with product, engineering, support, and sales teams throughout project delivery, supports pre-sales activities, mentors junior consultants, and recommends technology improvements. Requires strong software solution expertise, communication skills, and experience with relational databases such as SQL Server.

Manage enterprise HR program cycles, including performance, talent review, succession, compensation, and engagement programs. Build integrated plans, governance controls, toolkits, communications, and stakeholder alignment across global HR teams. Track milestones, risks, completion, and quality; facilitate talent forums; improve processes through standardization, automation, and AI tools. Ensure consistent execution, auditability, leader enablement, and a streamlined experience across regions.

Provides advanced application and database support for enterprise software clients. Responsibilities include analyzing complex data issues with SQL, diagnosing database and application problems, performing root cause analysis, improving query performance, resolving escalated cases, supporting UAT, documenting solutions, and communicating technical resolutions to clients while meeting SLAs and KPIs.

Own the client and digital support product area across Salesforce, ticketing, knowledge, chat, telephony, and AI-assisted support tools. Define roadmaps, build and configure solutions, write code, integrate systems, improve AI deflection, establish performance metrics, and lead UAT, rollout, documentation, and enablement. Partner cross-functionally with support, engineering, IT, and client-facing teams while independently driving adoption and outcomes.

Processes high-volume billing for assigned software business verticals, including new deals, renewals, credits, and portfolio changes. Resolves billing discrepancies and client disputes, maintains billing-system data, interprets contracts and fee schedules, and coordinates with Finance, Legal, and Sales. Supports month-end close, revenue and deferred-revenue accuracy, process improvements, and departmental projects.

Provides advanced technical and application support across cloud and on-premise environments. Responsibilities include troubleshooting enterprise applications, administering Linux and Windows servers, supporting databases, managing upgrades and patching, monitoring platform health, investigating major incidents, documenting procedures, improving automation, and adopting AI-assisted support tools. The role collaborates with engineering, infrastructure, cloud, network, and customer teams to maintain service reliability and deliver strong customer outcomes.

Leads the architecture, delivery, and operation of AI capabilities across an enterprise software portfolio. Owns the shared AI platform, AI engineering roadmap, model lifecycle, agent ecosystem, knowledge architecture, governance, security, observability, and infrastructure economics. Builds and scales engineering teams, establishes reusable AI patterns and AIOps/LLMOps practices, partners with product and executive leaders, and drives adoption of AI-native development across the organization.

Assists accountants and team leads with accounting data entry, including checks, budgets, and payables. Performs bank reconciliations and prepares financial reporting packages. The role requires knowledge of accounting principles, GAAP, financial reporting, and technical accounting, along with proficiency in Microsoft Office and SaaS systems. Additional responsibilities include supporting month-end close, maintaining accuracy, following management direction, and applying strong organizational, analytical, and problem-solving skills.

Reviews consumer credit reports and financial documents to assess lease guarantor applicants, conduct preliminary underwriting, identify risks, communicate decisions and status updates, document interactions, maintain regulatory compliance, and escalate complex cases to senior underwriters. Collaborates with underwriting, operations, and customer support teams to deliver a seamless applicant experience.

Drive enterprise SaaS sales through new business acquisition, strategic account growth, prospecting, consultative selling, negotiation, and closing. Build relationships with senior stakeholders, identify cross-sell and expansion opportunities, maintain sales pipelines, develop strategic plans, collaborate with internal teams, and achieve revenue targets across enterprise real estate software customers.

Drive enterprise SaaS revenue through new business acquisition, strategic account growth, consultative selling, and cross-sell opportunities. Build relationships with senior decision-makers, manage the full sales cycle from prospecting through close, maintain a strong pipeline, develop strategic sales plans, and achieve individual targets while collaborating with internal teams to deliver customer outcomes.

Drive enterprise SaaS sales for property management and lease accounting solutions, managing prospecting, RFPs, complex sales cycles, presentations, demonstrations, forecasting, and executive relationships. Build pipelines, consult clients on property management and accounting challenges, demonstrate ROI using analytics, attend industry events, and collaborate with Marketing, Product, Professional Services, and Legal.

Manage existing corporate customers, identify cross-sell and upsell opportunities, negotiate contracts, and achieve sales targets for real estate technology solutions. Build long-term client relationships, maintain sales forecasts and pipelines in Salesforce, develop strategic sales plans, and collaborate with Professional Services, Legal, Sales Operations, Marketing, Development, and Implementation teams.

Leads customer-facing enterprise software implementations, integrations, workflow automation, and AI-enabled transformation projects. Responsibilities include technical workshops, process analysis, solution design reviews, implementation governance, estimation, stakeholder communication, and mentoring technical resources. The role requires expertise in enterprise applications, SaaS platforms, APIs, data migration, SQL, ETL, reporting, and cross-functional delivery across customer, product, sales, and engineering teams.

Own full-cycle recruitment for Product and Engineering roles in Baroda, including workforce planning, sourcing, screening, interviewing, offer negotiation, background checks, onboarding coordination, and candidate experience. Partner with hiring managers and business leaders, maintain recruiting data in HRIS systems, and analyze hiring metrics and trends to improve recruitment effectiveness.

Own the vision, strategy, roadmap, governance, and adoption of MRI Software’s centralized API platform. Build an onboarding framework for new and legacy applications, define integration standards, partner with engineering and security teams, lead a distributed product team, evaluate API management tooling, track adoption and reliability metrics, and deliver a functioning API strategy within six months.

Leads complex software development efforts across the full lifecycle, designing scalable components and reusable frameworks. Writes secure, high-performing code, drives code reviews, mentors engineers, and improves engineering standards. Responsibilities include performance optimization, modernization, system-level debugging, SQL tuning, Azure deployments, CI/CD collaboration, and applying AI tools to accelerate development, testing, design, and documentation.

Designs and delivers complex software features using .NET Core, Angular, REST APIs, microservices, and SQL. Responsibilities include architecture, coding, testing, debugging, performance tuning, CI/CD contributions, cloud development, and mentoring junior engineers. The role also involves responsible use of AI tools for code generation, documentation, testing, and solution analysis within Agile development processes.

Provide strategic legal guidance on global privacy, cybersecurity, emerging AI laws, data governance, compliance, and risk. Advise business partners, enhance enterprise privacy programs, support privacy and data security due diligence, counsel technology product development and commercial operations, and assist with commercial contracting. The role requires translating complex regulatory requirements into practical business guidance and managing sensitive matters with sound judgment.

Build and scale MRI Software’s EMEA partner ecosystem across real estate consultancies, advisory firms, investment organizations, managing agents, and service providers. Generate partner-sourced enterprise pipeline and software revenue through strategic alliances, referrals, co-selling, joint planning, campaigns, and executive relationship management. Own partner pipeline and bookings targets, forecasting in Salesforce, MEDDPICC qualification, partner enablement, quarterly reviews, and collaboration with Sales, Marketing, Product, and Professional Services teams.