Be an Early Applicant
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Training Lead - LATAM Cluster
Job Description
Role Summary
Customer Engagement Training (CET) is transforming how learning delivers impact at Pfizer-evolving beyond required training to a capability-building model grounded in both required and aspirational development.
The LATAM Training Lead is accountable for delivering enhanced learning experiences that build and sustain Pfizer's competitive advantage. This role leads the LATAM training team to plan and deliver learning solutions for commercial teams, collaborates with stakeholders to implement innovative approaches, and upskills client-facing colleagues. The role partners with the Commercial Lead to co-lead the Emerging Market (EM) regional training project.
As a member of the EM/China Training Leadership Team, the role represents LATAM learners' and commercial teams' needs and partners with content creators to define consistent, high-quality training across the region.
Role Responsibilities
The LATAM Training Lead is accountable for driving the transformation of training by:
Qualifications
Required:
Preferred:
Additional Posting Information:
Work Location Assignment: Hybrid
Posting closing date: May 20, 2026
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Sales Training
Job Description
Role Summary
Customer Engagement Training (CET) is transforming how learning delivers impact at Pfizer-evolving beyond required training to a capability-building model grounded in both required and aspirational development.
The LATAM Training Lead is accountable for delivering enhanced learning experiences that build and sustain Pfizer's competitive advantage. This role leads the LATAM training team to plan and deliver learning solutions for commercial teams, collaborates with stakeholders to implement innovative approaches, and upskills client-facing colleagues. The role partners with the Commercial Lead to co-lead the Emerging Market (EM) regional training project.
As a member of the EM/China Training Leadership Team, the role represents LATAM learners' and commercial teams' needs and partners with content creators to define consistent, high-quality training across the region.
Role Responsibilities
The LATAM Training Lead is accountable for driving the transformation of training by:
- Working as a strategic partner to LATAM Commercial Lead by providing consultation and advice on learning strategy and priorities.
- Partnering with the Commercial Lead to co-lead the EM regional training project, leading regional training initiatives, and serving as the training subject-matter expert to support regional commercial projects.
- Identifying Client‑Facing Colleagues (CFC) capability gaps, defining training objectives, and evaluating training effectiveness.
- Developing training plans and initiatives aligned to commercial needs and ensuring the high-quality delivery of training programs for CFC.
- Advancing a self-directed learning culture by leveraging learning platforms to deliver innovative, scalable learning solutions.
- Engaging with regional and global training stakeholders to shape training strategy and materials and partnering with commercial stakeholders to define and deliver initiatives with measurable value and impact.
- Monitoring adherence to streamlined regional and local review and approval processes for training materials, collecting and sharing region- and topic-specific insights and performance metrics to enable continuous improvement.
- Ensuring consistent training delivery across the region (including product knowledge, skills training, sustainability programs, innovative learning assets, virtual tools, etc.).
- Serving as an active member of the EM/China Training Leadership Team by representing LATAM learner and commercial needs; leading cross-regional initiatives and assigned regional projects; sharing best practices; and contributing to the development and execution of a consistent learning strategy across the region.
- Defining the approach for integrating AI into learning and development and identifying high-impact AI use cases.
- Driving adoption of AI-enabled tools by upskilling trainers in AI literacy and using AI to identify skill gaps, predict future needs, and create data-driven learning paths.
- Leading, coaching, and developing the LATAM training team, including onboarding, capability building, and continuous skills development.
- Setting clear objectives and expectations for LATAM training team; providing ongoing feedback, performance coaching, and development planning to achieve outcomes.
Qualifications
Required:
- Bachelor's degree.
- 10+ years' experience in a multinational company
- Commercial experience in sales management or category management roles, including coaching and performance management.
- Experience working in a global context and/or successfully leading geographically dispersed teams.
- 5+ years of leadership experience, with demonstrated high emotional intelligence.
- Ability to manage multiple projects simultaneously and navigate competing priorities.
- Cross-functional collaboration experience.
- Fluent Spanish and English.
Preferred:
- Learning & Development experience, including blended and distance learning design and deliver
- Experience evaluating learning programs and materials to ensure learner and commercial needs are met.
- Demonstrated ability to drive significant culture and process change.
- Understanding of Pfizer's business.
- Other Information - Internal Only
Additional Posting Information:
- Colleagues who have received an Incident Final Warning (IFW) are not eligible to apply for or compete for a position for 12 months from the date the IFW is issued.
- Colleagues on an active Performance Improvement Plan (PIP) are not eligible to apply for or compete for a position for the duration of the PIP.
- Colleagues currently on a temporary contract are not eligible to apply for another temporary position.
Work Location Assignment: Hybrid
Posting closing date: May 20, 2026
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Sales Training
What the Team is Saying
Daniel
Diagnostics Launch Lead
Anna
R&D Privacy Steward
Esteban
Specialist
Pfizer
Pfizer Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
-
Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
-
Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.
Pfizer Insights
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
Gallery
Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2.5 days a week
Hudson Yards
Provincia de Buenos Aires
Andover, MA
Athens, GR
Chennai, IN
Collegeville, PA
Durham, NC
Groton, CT
Madison, NJ
Madrid, ES
Mumbai, Maharashtra
Rochester, MI
San Diego, CA
Seattle, WA
Tampa, FL
Center for Digital Innovation
Learn more
