Lead, Performance Analytics & Insights - GCA Mexico Analytics Center

ROLE SUMMARY
Pfizer Global Commercial Analytics (GCA) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business decisions. Our dynamic team of subject-matter experts comes from diverse backgrounds - including data analytics, data visualization, data science/engineering, and consulting - and collaborates to turn data into meaningful insights that have a direct impact on patients' lives and the future of Pfizer as a data-driven organization.
Pfizer Global Commercial Analytics (GCA) is expanding its footprint in Mexico through the establishment of a dedicated analytics capability center to meet growing business demand and accelerate the development of innovative analytics solutions for the US Commercial Division.
The Lead, Performance Analytics & Insights (PAI) is a hands-on position that will oversee the PAI team within the GCA Mexico Analytics Center. This leader will drive performance tracking and insight generation for the US commercial organization - including product performance reporting, brand strategy insights, and executive analytics - partnering closely with the PAI and GCA leaders. The role is critical to standardizing and centralizing the commercial analytics and reporting ecosystem and embedding industry best practices in performance analytics and insights generation.
The ideal candidate combines deep analytical expertise with strong commercial acumen, a track record of building and developing high-performing teams, and the ability to translate complex performance data into clear, actionable narratives for senior executive audiences.
ROLE RESPONSIBILITIES
Strategic Leadership & Performance Insights

• Lead the development and execution of the performance analytics and insights agenda for the US Commercial Division, including product performance reporting, brand strategy insights, and executive analytics that inform some of Pfizer's most critical business decisions.

• Partner with the Chief Marketing Officer (CMO) organization and GCA/PAI leads to frame, investigate, and answer high-priority business questions related to brand performance, market dynamics, and commercial outcomes.

• Drive the standardization and centralization of the commercial analytics and reporting ecosystem, embedding industry best practices and ensuring a single, trusted source of performance truth across stakeholders.

• Act as a trusted advisor for the US PAI/GCA leads, providing thought leadership in performance measurement, insight generation, and executive-ready storytelling.

Technical & Operational Excellence

• Oversee the design and delivery of executive dashboards, performance scorecards, and self-service reporting solutions - ensuring accuracy, timeliness, and consistency across brands and business units.

• Drive the build and adoption of scalable in-house datasets that connect patient, HCP, and channel data to deliver deeper insights into the infrastructure of care and commercial performance drivers.

• Champion automation, AI, and modern analytics tooling to enhance the speed, scalability, and quality of performance reporting and insight generation.

• Ensure operational excellence through standardized workflows, well-governed analytics products, and clear quality controls aligned with data privacy and compliance requirements.

Stakeholder Engagement & Collaboration

• Identify business partners' information needs and translate them into prioritized analytics roadmaps and solutions that deliver measurable business value.

• Connect disparate datasets to tell compelling, persuasive stories and deliver clear, actionable recommendations to stakeholders at all levels of the organization, up to and including senior executives.

• Partner closely with US PAI, Data Strategy & Management (DSM) and IIS teams, managing cross-team dependencies and advancing the broader GCA innovation agenda.

• Promote knowledge sharing and analytics best practices across GCA, leveraging shared platforms and communities to scale impact.

Team Leadership & Development

• Lead, mentor, and develop a team of 8-10 analytics professionals, fostering a high-performing, collaborative, and inclusive environment within the GCA Mexico Analytics Center.

• Build a culture of innovation, continuous improvement, and analytical excellence - empowering team members to grow technically and commercially and to take ownership of high-impact deliverables.

• Manage team capacity, priorities, and delivery plans, balancing short-term business demands with longer-term capability, talent, and platform investments.

QUALIFICATIONS
Basic Qualifications

• Education & Experience: BA/BS with 7+ years of experience in commercial analytics, performance analytics, business intelligence, or a related field; MS/MBA with 6+ years; or PhD with 2+ years. A minimum of 3 years in a people leadership or project lead capacity is required.

• Commercial Analytics Expertise: Demonstrated experience leading performance analytics, executive reporting, brand insights, and KPI design in a commercial environment. Strong understanding of commercial business cycles and how performance insights inform strategic decision-making.

• Technical Skills: Hands-on proficiency in SQL, Python, R, or similar languages. Strong experience with data visualization platforms (Tableau, Power BI, Qlik, or equivalent) and designing complex executive dashboards. Familiarity with cloud data platforms such as Snowflake; working knowledge of data pipelines and ETL concepts.

• Innovation & Automation: Track record of applying automation, scripting, and AI-driven approaches (including AI agents and GenAI) to streamline reporting and accelerate insight delivery.

• People Leadership: Proven success building, inspiring, and developing high-performing analytics teams in a matrixed, cross-cultural environment.

• Communication & Influence: Exceptional written and verbal communication skills, with the ability to translate complex performance data into compelling, executive-ready narratives and influence senior stakeholders without authority.

• Project Management: Strong project management skills, with a track record of delivering complex, cross-functional analytics programs on time and within budget.

Preferred Qualifications

• Recent Biopharma, Life Sciences, or healthcare ecosystem experience; commercial analytics experience within US Pharma strongly preferred.

• Subject matter expertise in pharmaceutical performance analytics, brand performance measurement, or executive reporting for commercial organizations.

• Knowledge of pharma-specific datasets such as IQVIA/Symphony Claims data, or patient-level analytics.

• Experience working in or with a Global Capability Center (GCC) or shared services analytics environment.

• STEM background (Computer Science, Engineering, Statistics, Economics, Operations Research, or related quantitative discipline).

Work Location Assignment: Hybrid
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
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