Training Documentation Specialist

Posted 2 Hours Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
25-25 Hourly
Junior
Kids + Family • Social Impact
The Role
Maintains employee training documentation, tracks completion and compliance, identifies training gaps, manages electronic and physical records, and supports internal and external audits. The role ensures training records meet agency, contract, licensing, and regulatory requirements. It also requires collaboration with staff and external partners, confidentiality, accurate reporting, bilingual English-Spanish communication, and occasional support for foster care programs.
Summary Generated by Built In

It's a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.


Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished; the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our Heritage facility in San Antonio, Texas.

 

ALL Benefits available on the first day of employment. 


  • 100% employer-paid medical, dental, vision insurance
  • Retirement plan options 
  • Additional employer sponsored benefits available  

Ask your recruiter for a complete overview of the benefits available to you.


Hourly Rate: $24.62 an hour.


Language Requirement: Fluency in English and Spanish is required.


Work Schedule: Monday-Friday 8am-5pm, flexible afternoons, weekends, and evenings as needed


 Academic Requirements: Required – High school diploma, or equivalent;Preferred – Bachelor’s degree from an accredited institution
 

Certifications: First aid, CPR, Emergency behavior intervention
 

Work Experience: Required – Two (2) plus years of related experience and/or training; Preferred – Four (4) plus years of related experience and/or training
 

Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Participate in scheduled meetings, in-service training, and team decisions as needed.
3. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
4. Maintain confidentiality in all areas of the child and program operations.
5. Communicate effectively and professionally by phone or face-to-face with agency staff, vendors, community members and regulatory and contract staff.
6. Compile, prepare, submit, and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.
7. Participate in scheduled meetings, team decisions and operations.
8. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
9. Work evenings, weekends and holidays as needed and as requested by the supervisor.
10. Maintain confidentiality in all areas of the child and program operations.
11. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
 

Other Responsibilities:
1. Maintain a comprehensive documentation system and be able to locate and retrieve training records as needed. 
2. Develops, prepares and/or maintains documentation pertaining to training processes, tracking system and other training protocols. 
3. Receives, tracks and documents training completion for all staff in a timely manner.
4. Utilizes internal data systems to identify training non-compliance. 
5. Utilizes internal software and applications for electronic filing.
6. Maintains and files training documentation in the employee training binder.
7. Assists with both internal and external documentation audits.
8. Complete timely and accurate documentation or training in accordance with agency policies and proceduresand contract and regulatory requirements andstandards.
9. Meet all deadlines required by program supervisor and federal partners.

10. Other duties as assigned.
11. Foster Care Programs - Support, encourage, and recruit foster parents.
 

Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment. 
2. Provide proof of work eligibility status upon request. 
3. Pass a pre-employment and biennial criminal background checks. 
4. Demonstrate the ability to: 
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. 
b. Work collaboratively with other staff members, service providers and professionals. 
c. Organize and prioritize responsibilities and duties efficiently.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times. 
e. Maintain computer literacy required to meet the responsibilities of the position. 
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 
5. Demonstrate a working knowledge of all Compass Connections policies and procedures. 

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.
This is a condition of employment, and all new hires will be responsible for providing proof.


English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-Training

#LI-Entry Level

#LI-Full-time

Skills Required

  • High school diploma or equivalent
  • Fluency in English and Spanish
  • Two or more years of related experience and/or training
  • First aid certification
  • CPR certification
  • Emergency behavior intervention certification
  • Ability to maintain computer literacy and use internal data systems and software
  • Ability to organize, prioritize, work independently, and collaborate in a multidisciplinary team
  • Ability to pass pre-employment and random drug screens
  • Ability to pass pre-employment and biennial criminal background checks
  • Proof of work eligibility in the United States
  • Annual influenza vaccination or approved medical or religious exemption
  • Bachelor's degree from an accredited institution
  • Four or more years of related experience and/or training
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The Company
HQ: San Antonio, TX
1,080 Employees
Year Founded: 2022

What We Do

Compass Connections is a San Antonio-based nonprofit focused on child welfare and family support. Its mission is to meet the needs of vulnerable children and caregivers through trauma-informed programs including foster care and adoption, family preservation, case management, emergency shelters and group care, transitional support, medical services, and call-center operations. It collaborates with state and federal agencies to provide safety, stability, resources, and pathways forward.

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