Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation’s Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients.
As a member of the team, you will provide training and create documentation to support several web based applications. You will also liaise with the clients, users and product development teams. An ability to quickly understand and master the complexities of our projects will be essential in this role.
Primary Job Duties
- Create and update training documentation which includes training documents, Powerpoint and other supporting materials
- Facilitate training for our Clients and End Users.
- Conduct both in-person and web-based training events
- Collaborate with Clients and developers to improve training offerings for various audiences and products
- Develop an understanding of customer processes and standard operating procedures
- Demonstrate responsiveness and sense of urgency in all customer interactions
- Minimum of 6 years’ experience creating training materials and documents
- Experience conducting training for software or web based applications
- Strong writing and language skills.
- Effective communication skills, including listening, writing, and speaking
- Ability to lead training sessions with confidence
- Strong time management skills and ability to effectively manage multiple priorities
- Strong analytical, problem-solving, and interpersonal skills
- Ability to work independently and integrate into a team environment
- Previous experience within software/ web industry is preferred
Contact with me on Linkedin: https://www.linkedin.com/in/monucimage
Email:- Monu.kumar@biitservices. com
301-474-9600 *180
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Skills Required
- Minimum of 6 years' experience creating training materials and documents
- Experience conducting training for software or web based applications
- Strong writing and language skills
- Effective communication skills, including listening, writing, and speaking
- Ability to lead training sessions with confidence
- Strong time management skills and ability to effectively manage multiple priorities
- Strong analytical, problem-solving, and interpersonal skills
- Ability to work independently and integrate into a team environment
- Previous experience within software/ web industry
What We Do
Business Integra Technology Solutions, Inc. (“BI”), is an award-winning IT government contracting company headquartered in Bethesda, MD with offices worldwide. It ranks on the Inc. 500 list and was recognized by Washington Technology as one of the fastest-growing IT companies in the area. BI is a certified woman-owned business and a certified Minority Business Enterprise (MBE) ranked as CMMI Level 5 for Services and CMMI Level 5 for Development. Our portfolio of certifications also includes AS9100D for the development of aerospace hardware; ISO 9001:2015 (Quality Management Systems); ISO 20000:2011 (IT Service Management Systems); and ISO 27001:2013 (Information Security Management Systems). Expertise: Our core IT competency areas include program and project management, Agile software development, cybersecurity, ICAM, cloud computing, and IT operations and maintenance. We have a special scientific and aeronautic engineering division that supports NASA – including the Hubble Telescope and the International Space Station – and a special mission support division that services many clients including the Department of State and NATO. Our cybersecurity team is on the cutting edge of threat intelligence, tailored threat hunting, penetration testing, and perimeter protection. BI has full competency in integrated security (physical, logical, and cyber) and serves many American facilities OCONUS. Clients: We have supported numerous federal civilian agencies including the Department of State (DOS), the Federal Aviation Administration (FAA), the Department of Labor (DOL), and the Internal Revenue Service (IRS). Our military clients include the Army, the Navy, and the Marines. We also perform work for commercial clients, non-profits, and academic institutions such as M.I.T. We don’t just land contracts: we win re-competes because of the high quality of our work. We’re known by the company we keep.
