Training and Development Coordinator – Engineering Operations

 

Job Summary
The Training and Development Coordinator plays a central role in identifying, planning, coordinating, delivering, and evaluating training and development
programmes across Ocado’s Australian engineering operations. This role supports capability building, operational efficiency, and regulatory compliance
through structured training solutions.

The role also provides additional support (approx. 15%) to HSE-related training compliance, ensuring mandatory workplace safety training is embedded within
the broader learning function.

 

Key Responsibilities
Primary Focus (85%) – Training and Development
1. Training Strategy and Needs Analysis
- Identify learning and development needs across all engineering roles in collaboration with site leadership.
- Develop tailored training plans, onboarding pathways, and upskilling programmes to meet operational goals.
- Ensure training programmes align with compliance obligations, operational requirements, and performance metrics.

 

2. Training Coordination & Delivery
- Coordinate internal and external training across engineering teams.
- Assign, schedule, and monitor training activities through the Learning Management System (e.g., Litmos).
- Deliver in-person training aligned with personal qualifications and experience.
- Support the roll-out of new systems, equipment, and processes with training delivery and facilitation.

 

3. Onboarding and Induction
- Drive an effective onboarding experience for new hires by managing induction processes and ensuring timely training assignment.
- Ensure all new staff complete mandatory training and that documentation is accurately captured in the LMS.
- Provide coaching on the use of digital learning tools.

 

4. Training Administration and Compliance
- Maintain and audit the Training Matrix across multiple sites.
- Generate regular compliance reports and performance dashboards for leadership.
- Liaise with external training providers, manage procurement, and coordinate training logistics.
- Raise and resolve training issues and queries with the global training team.

 

5. Programme Evaluation and Improvement
- Evaluate training effectiveness using feedback, completion data, and performance indicators.

- Identify improvement opportunities in content, delivery, or training operations.
- Collaborate with global teams to continuously evolve training offerings and best practices.
- Lead local implementation of global training initiatives with an engineering focus.

 

6. Stakeholder Engagement
- Act as the primary training contact for Engineering Operations in Australia.
- Build strong relationships with internal stakeholders, including Engineering Managers, People Partners, and the Global L&D team.
- Participate in global and regional meetings to represent Australia’s training needs and achievements.

 

Secondary Focus (15%) – HSE Training Support
- Ensure mandatory WHS and safety-related training is assigned and tracked in the LMS.
- Collaborate with the HSE Business Partner to coordinate safety inductions and refreshers.
- Maintain documentation and compliance for emergency response training (e.g. fire warden, first aid).
- Assist in onboarding safety protocols for engineering personnel.
- Support HSE audit preparation relating to training compliance.

 

Skills and Qualifications
Essential:
- Minimum 5 years’ experience in training coordination, ideally in an engineering, warehousing, or operations environment
- Certificate IV in Training & Assessment (TAE40122) or equivalent
- Strong knowledge of LMS systems (e.g. Litmos) and Excel reporting
- Highly organised, proactive, and detail-oriented
- Excellent interpersonal and communication skills

 

Desirable:
- Certificate IV or Diploma in WHS
- Experience working in FMCG, logistics, or high-compliance environments
- Experience developing or adapting training content
- Familiarity with safety compliance systems and legislative training standards

 

Core Competencies
- Analytical and solution-oriented
- Stakeholder and relationship management
- Strong planning and prioritisation
- Digital literacy and systems confidence
- Collaborative and adaptable