Jobs at Ocado Group

Own Australian payroll delivery during a global payroll transformation. Responsibilities include reviewing payroll calculations and reconciliations, resolving complex discrepancies and employee queries, advising on legislation, Enterprise Agreements, Modern Awards and entitlements, overseeing time and attendance inputs, managing external providers, maintaining controls and audit evidence, identifying risks, and supporting shared-services transition through testing, documentation, training and knowledge transfer.

Own Australian payroll delivery during a global payroll transformation. Responsibilities include accurate payroll processing, reconciliations, handling complex discrepancies and entitlements, advising on legislation and awards, managing providers, maintaining controls and audit evidence, resolving time and attendance issues, and supporting shared-services transition through testing, documentation, training, and knowledge transfer.

Owns senior customer partnerships, account plans, customer P&Ls, profitability, governance, project delivery, roadmap discussions, service performance, escalations, and internal resource alignment. Serves as Ocado’s senior customer representative and voice of the customer while guiding strategic growth and successful adoption of automation products. Leads customer management teams and requires strong commercial, stakeholder, leadership, people-management, and automation-sector experience.

Own end-to-end GA4 setup, audits, and quality assurance for web and app e-commerce tracking. Configure GTM, GA4 properties and BigQuery exports, support Looker reporting, train partners, run migrations and troubleshoot tracking discrepancies, and collaborate with data engineering to route metrics into analytics pipelines.

Performs Treasury Back Office operations including bank reconciliations, cash clearing, payment confirmations, settlements, company card administration, bank account maintenance, and ERP postings. Supports month-end close, audits, compliance, controls, reporting, and Treasury systems. The role also contributes to shared-service-centre transition, process standardisation, automation, system testing, and continuous improvement while coordinating with Group Treasury and finance stakeholders.

Own end-to-end GA4 setup, audits, and BigQuery exports for global partners. Lead e-commerce event implementations (web/app) via GTM and Firebase, support Looker reporting, train partners, and maintain tracking quality and pipelines for analytics and advertising measurement.

Use simulation, modelling, experimentation, and data analysis to understand robotics and warehouse automation systems. Responsibilities include estimating hardware requirements, evaluating designs, optimizing live-system constraints, building experiment and analysis tools, analyzing large datasets, defining performance metrics, and communicating actionable findings to technical and non-technical stakeholders. The role also involves developing data infrastructure and collaborating with teams across the UK and Bulgaria.

The Account Manager develops and drives e-commerce growth strategies for partners, ensuring successful partnerships and operational efficiency.

As an Operational Services Support Specialist, you will monitor and provide technical support in Ocado's automated warehouses, ensuring timely resolution of incidents and effective communication with stakeholders.

Lead production ML systems end-to-end: design, train, deploy, monitor, and improve models (recommendation, ranking, personalization). Drive MLOps best practices, mentor teammates, make architectural decisions, reduce operational complexity, and collaborate across data science and engineering to deliver reliable, scalable ML features.

Leads the strategic People partnership with the COO and Operations Leadership Team. Develops and delivers people strategies, workforce plans, organizational design, talent and engagement initiatives, and change programs. Advises senior leaders on performance, succession, culture, employee relations, and compliance. Coordinates People Partners, Centers of Excellence, and shared services to provide integrated HR support. Uses workforce data and trends to guide decisions, represents Operations within the People function, and embeds company culture, inclusion, and AI-enabled improvements.

Leads procurement and supplier management for third-party material handling equipment. Responsibilities include sourcing, negotiating, contracting, supplier relationship management, engineering change implementation, KPI tracking, demand coordination, risk mitigation, delivery oversight, and continuous improvement. The role partners with engineering, product, project, and international supplier teams while managing cost, quality, schedule, and supply chain performance.

Leads international finance operations across non-UK entities, overseeing statutory reporting, audits, accounting controls, ledgers, board reporting, reconciliations, and compliance. Manages external auditors and outsourced accounting providers across jurisdictions, partners with Treasury and Tax on funding and transfer pricing, establishes processes for new territories, and drives standardization and control improvements. The role also leads, coaches, and develops a team of Senior Finance Accountants.

Provide senior legal advice on commercial, procurement, and technology transactions across domestic and cross-border matters. Draft and negotiate customer, procurement, IP, data protection, SaaS, and logistics agreements; lead legal aspects of key projects; liaise with external counsel; ensure corporate governance and regulatory compliance; mentor junior lawyers and develop legal templates, training, and team strategy.

Lead Ocado Group’s global tax function, driving compliance, governance, transfer pricing and IFRS reporting while embedding AI, automation and data workflows. Provide strategic tax advice, manage tax risk, external tax relationships, and deliver tax optimisation and digital transformation initiatives.

Lead and manage a team of engineers, technicians and trainees at a 24/7 automated Customer Fulfilment Centre. Allocate workload, assess and develop staff, make critical operational decisions, maintain standards, and support mechanical and electrical automation hardware and software while ensuring safety and shift coverage.

Lead international Solutions finance across non-UK entities, owning statutory financial statements, audits, general ledger integrity, board reporting, external auditor/provider relationships, intercompany reconciliations, controls, and team leadership while partnering with Treasury and Tax on funding and compliance.

The Partner Success Manager ensures optimal use of the Ocado Smart Platform by managing Partner relationships, monitoring performance, and coordinating support for operational success.

Lead design and implement resilient full-stack features across React/TypeScript frontends and Java/Spring Boot backends. Drive offline-first client persistence, background sync, secure service-to-service APIs, telemetry, automated testing, and mentor engineers while embedding AI-assisted tooling to boost delivery and code quality.

Manage office and facilities operations for a new centre: lead Facilities and Back Office team, oversee vendor/landlord relations, procurement, budgets, compliance, administrative support, onboarding, and stakeholder coordination with UK central teams.