Training Analyst, GPO

Work Flexibility: Hybrid

The Training Analyst will partner with the Global Process Governance team, the Accelerate training team, and the broader Global Process Organization to support the scoping, development, delivery, and evaluation of training activities.

What you will do

• Assist the Training Lead with the scoping of training courses and business roles

• Manage demand intake and disseminating requests to the appropriate GPL for creation, if applicable

• Create and manage training reports

• Respond to live site inquiries via Accelerate Training inbox

• Own and manage all SLMS activities, including the creation and updating of OJT forms, updating live site trainer list, maintaining user groups and curricula, and creating and updating live site training items

• Own Atlas for LS and manages Knowledge documents

• Tie process to users/who does it/role in system

• Version control and migration of changes (concurrent major/minor releases)

• Manage role and security reporting (T-codes by role) 

• Partner with team members to identify system data for training activities such as demo video recording and training exercises

• When needed, assist Training Lead with the development of training material. This can include updating PowerPoints and demo videos.

What you need

• Bachelor's degree preferred, or equivalent experience

• Training support experience desired

• Proficient in Microsoft Excel and Outlook

• Demonstrated problem solving and analytical skills, required

• Proven ability to collaborate on a team, determine next steps and work independently to complete action items

• Strong written communication skills

• Attention to detail, process-oriented and organized

• Experience in Smartsheet, PowerPoint, LMS systems and/or Power BI "preferred"

• 2+ years experience in administrative support, coordinator role or analyst role "preferred"

Travel Percentage: 10%