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What We'll Bring:
As a Network Operations Engineer within TransUnion’s Global Infrastructure Technology Services (GITS) team, you will manage critical operational tasks including major incident support, non-project driven system upgrades, support office network, infrastructure configuration changes, and deployment of service improvements and automation.What You'll Bring:
- Provide troubleshooting for network and infrastructure incidents.
- Execute non-project driven work such as system upgrades, patching, inventory management, and configuration changes.
- Deploy service improvements and automation initiatives to streamline operations.
- Ensure adherence to Change Management processes.
- Support small-scale projects that do not require full project governance.
- Maintain and enhance departmental procedures, best practices, and standards.
- Manage escalation of issues to relevant third-party vendors.
- Own release and rollback through the Route to Live deployment process.
- Share knowledge with 1st and 2nd line teams to enable first-line fixes.
- Mentor and coach team members to support their development.
- Participate in on-call weekdays/weekends on rotational basis.
- Responsible for Infrastructure Operations Firewalls, IPS and IDS, and Antivirus.
- Responsible for Firewall Rules and Policies Management and Troubleshooting Implementing of NAT/PAT, SSH, signatures, etc
- Experience in managing SD-WAN solutions and Palo Alto firewall technologies, including corporate firewall environments.
Impact You'll Make:
- Self-starter with proven ability to develop creative solutions that simplify user network solutions. Work collaboratively across teams spanning multiple time zones
- Strong understanding of network protocols and technologies (TCP/IP, routing, switching, wireless) and UNIX based knowledge.
- 3+ years of progressive experience in VPN technologies (Cisco Any Connect and Zero Trust Network Access Solutions).
- 3+ years of progressive experience in wireless LAN technologies (prefer Cisco Meraki & Aruba)
- 2+ years of progressive experience in SDWAN technologies (prefer Viptela & Meraki)
Optimize and Implement Wireless LAN (WIFI) implementation by adjusting AP groups, RF settings, band steering, WLAN settings, etc. to improve WIFI connectivity for end-users. - Manage and maintain WIFI security by ensuring adequate level of authentication standards, limiting user access and rogue detection and containment, Firewall & routing
- Excellent troubleshooting and fault resolution skills.
- ITIL best practices and ITSM tools experience.
- Strong communication skills and ability to manage third-party vendors.
- Strong written and verbal English communication skills.
TransUnion Job Title
Sr Engineer, Network EngineeringTop Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
