Trainer Team Lead

Evolution Gaming is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands.

Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple industry awards. That success is largely down to the quality and commitment of our people, and we are always looking to expand our talented teams. 

With live broadcast operations and offices across twelve locations, we provide a creative, engaging and an enthusiastic work environment.

• The application deadline is midnight on 20th January.

• Act as the day-to-day lead for the Academy and first point of contact for Academy Trainers and internal departments.
• Coordinate and manage Academy administration, including:
• Training group scheduling
• Trainee feedback reporting
• Trainee profiles and documentation updates
• Weekly survey and performance reporting
• Track, analyze, and report Academy results and KPIs
• Coach, mentor, and develop Academy Trainers through regular feedback, observations, and 1:1 session
• Monitor trainer performance and identify development areas and performance gaps
• Support Floor Management and Academy KPIs by ensuring high-quality training delivery
• Work on a shift-based contract to support operational needs across Qormi and FBC
• Deliver training sessions and take over training groups during periods of high Academy demand
• Ensure continuous communication flow between Trainers, Academy management, and other departments
• Foster a safe, professional, and supportive working environment
• Support ongoing evaluations and quality improvement initiatives
• Carry out ad-hoc duties as required by business needs
• The duties and responsibilities described are not exhaustive and may evolve based on business requirements.

• Degree-level qualification in Psychology, Education and leadership is considered an asset
• 2–3 years of experience as a trainer in Evolution Academy or a similar role
• Proven experience in coaching, performance management, or people development
• Excellent command of English, both written and verbal
• Strong leadership skills with the ability to handle confidential information professionally
• Highly organized with strong administrative and reporting skills
• Ability to work independently while collaborating effectively within a team
• Strong stakeholder management and communication skills
• Proactive, adaptable, and comfortable working in a fast-changing environment
• Goal-oriented with the ability to perform under time pressure
• Product knowledge and industry experience are required
• Fluency in additional languages (Swedish, Danish, Finnish, Norwegian, German, Italian, Japanese, and/or Korean) is considered an asset

What We Offer

• 🩺 Private health insurance, gym discounts, team events & more
• A professional and fast growing environment
• An opportunity for personal development within the world-leading Live Casino provider