Joining Henley & Partners
As the leading global citizenship and residency advisory firm for over two decades, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.
Why choose Henley & Partners? Here's what sets us apart:
- Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options
- Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients
- Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged
- Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge
- Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry
- Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support your well-being, ensuring that you can thrive both personally and professionally
...but that's enough about us, let talk about you!
The Client Services Coordinator serves as a consistent point of contact for clients, supporting day-to-day coordination and communication throughout the service lifecycle. The role focuses on maintaining clarity, managing expectations, and ensuring information aligns with internal standards and regulatory requirements. Through regular interaction and follow-up, the Coordinator supports a reliable and structured client experience.
Responsibilities
- Act as the primary day-to-day contact for clients across core, ancillary, and supplementary services
- Coordinate the delivery and progression of services by liaising between clients and internal or external service teams
- Provide clients with clear guidance on service scope, requirements, and next steps
- Manage ongoing service-related communication, updates, and follow-ups to ensure continuity
- Review service-related information for completeness and alignment with internal standards
- Identify service issues, gaps, or risks and escalate them in line with internal guidelines
Qualifications
- Bachelor’s degree or equivalent relevant experience in client services, service coordination, or customer-facing support roles
- Comfortable managing multiple service streams or client needs in parallel
- Strong communication skills with the ability to explain service-related information clearly and confidently
- Experience working in structured, regulated, or professional services environments is an advantage
- Strong organizational skills and ability to follow through on service-related actions
- Proficiency in MS Office and internal systems or CRM tools
- English proficiency is required
- High attention to detail with strong organizational and record-keeping skills
- Ability to manage multiple cases while maintaining consistent quality and deadline
Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development. If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.
Top Skills
What We Do
Henley & Partners is the global leader in residence and citizenship planning. Each year, hundreds of wealthy individuals and their advisors rely on our expertise and experience in this area. The firm’s highly qualified professionals work together as one team in over 70 offices worldwide.
The concept of residence and citizenship planning was created by Henley & Partners in the 1990s. As globalization has expanded, residence and citizenship have become topics of significant interest among the increasing number of internationally mobile entrepreneurs and investors whom we proudly serve every day.
Henley & Partners also runs the world’s leading government advisory practice for wealth migration, which has raised more than USD 15 billion in foreign direct investment. Trusted by governments, the firm has been involved in strategic consulting and in the design, set-up, and operation of the world’s most successful residence and citizenship programs.
