The Traffic Coordinator is responsible for the day-to-day administrative oversight of shipments and associated traffic invoicing processes throughout the systems.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Daily Responsibilities - % of Job 90%
- Oversee shipments from beginning of process to end.
- Quote shipment costs to customers and Account Managers.
- Book shipments with carriers, scheduling pickups and deliveries when necessary.
- Interact professionally with carrier sales representatives and freight customers.
- Assist with cargo claims; filing, providing information, and updating customer information.
- Assist with invoice discrepancies; research quote history, accessorial request, etc.
- Analyze all aspects of corporate logistics to determine the most cost-effective and efficient means of transportation.
- Create policies and procedures to govern logistic activities.
- Negotiate transportation rates or services and execute agreements with carriers.
- Understand, develop, and update work instructions and standard operating procedures.
Warehouse Efficiencies - % of Job 5%
- Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
- Keeps warehouse organized and clean at all times.
Team Building/Leadership - % of Job 5%
- Responsible for maintaining a positive work environment while supporting the companys culture.
- Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
Qualifications
Education and/or Experience
- Requires minimum of Associates degree in logistics or related field.
- Requires minimum of 3 years experience or equivalent in logistics. Transportation or logistics coordinator preferred.
- Must be fluent in Microsoft Office programs.
Essential Skills:
- Must be able to multi-task; have an entrepreneurial attitude; have good problem solving skills.
- Must be detail oriented with a strong work ethic and desire for professional growth.
- Requires ability to assess data and performance trends for opportunities and/or improvement.
- Must be able to perform basic statistical data analysis.
- Must have the ability to deal effectively and tactfully with customers and employees.
- Requires ability to make decisions in a timely, professional manner.
Competencies:
- Shows determination to achieve excellent results
- Finds better ways
- Demands top performance
- Inspires commitment
Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.
SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.
Skills Required
- Associate degree in logistics or a related field
- Minimum of 3 years of experience in logistics or equivalent experience
- Transportation or logistics coordinator experience
- Fluency in Microsoft Office programs
- Ability to multitask and solve problems
- Strong attention to detail and work ethic
- Ability to assess data and performance trends
- Ability to perform basic statistical data analysis
- Ability to communicate effectively and tactfully with customers and employees
- Ability to make timely, professional decisions
- Ability to tolerate warehouse environmental conditions and perform required physical activities
What We Do
SMS InfoComm Corporation is a global technology company that provides comprehensive product and life cycle solutions. Their services include logistics, parts distribution, repair, refurbishment, and asset recovery for electronics and ICT products. They partner with leading companies to deliver service solutions through advanced engineering, state-of-the-art technology, and a commitment to sustainability, quality, and innovation across various sectors including telecom, healthcare, and manufacturing.
