Jobs at SMS InfoComm Corporation

Manage daily engineering operations for a computer repair services team, including workflow, assignments, scheduling, SOP development, performance targets, training, and continuous improvement. Coordinate issue resolution across departments and monitor repair volume, quality, productivity, throughput, and delivery metrics. Use JIRA, SAP, Python, and Grafana to track projects, automate reporting, analyze data, and build real-time production dashboards.

Diagnose, troubleshoot, disassemble, repair, and reassemble laptops, tablets, desktops, and all-in-one computers. Install or reinstall software, evaluate failed equipment, resolve hardware issues, meet daily repair productivity metrics, and maintain an organized warehouse environment. The role requires hands-on component replacement experience, familiarity with multiple computer manufacturers, basic Microsoft Office skills, and the ability to work in warehouse conditions involving noise, temperature changes, walking, bending, and repetitive hand movements.

Diagnose, troubleshoot, repair, disassemble, and reassemble laptops, desktops, tablets, and all-in-one computers. Install or reinstall software, assess failed equipment, resolve hardware issues, meet daily repair productivity targets, and maintain an organized warehouse environment. The role requires hands-on component replacement experience, familiarity with multiple OEM systems, basic Microsoft Office skills, and the ability to work in a physically demanding warehouse setting.

Processes orders, coordinates fulfillment across warehouse and shipping departments, responds to customer and internal requests, provides delivery estimates, generates reports, and handles order exceptions. The role requires accurate communication, attention to detail, computer ordering system proficiency, intermediate computer skills, and Excel data analysis. It also involves maintaining warehouse organization, lifting trays up to 20 pounds, and working in varied warehouse conditions.

Supports planning, scheduling, coordination, documentation, communication, risk tracking, resource allocation, and performance monitoring for company projects. Maintains timelines, milestones, reports, meeting records, and project tools while coordinating stakeholders and escalating issues. Requires strong organization, communication, prioritization, and problem-solving skills, along with proficiency in project management software and Microsoft Office. A bachelor’s degree and 1–3 years of project coordination experience are required; CAPM or PRINCE2 certification is preferred.

Develops and maintains in-circuit test programs, fixtures, and hardware for PCB assembly validation. Troubleshoots test equipment and component-level failures, performs root cause analysis, and collaborates with design and production teams to improve testability, coverage, and manufacturing quality. Maintains and calibrates ICT systems, automates testing, documents procedures, trains operators, and ensures compliance with IPC and ISO standards. The role is hands-on in a factory or warehouse environment and may require extended hours during production ramps.

Tests motherboards, memory, CPUs, LCDs, HDDs, and other products; inspects hardware, documents defects and results, enters test data, follows procedures, maintains tooling, tracks ESD audits and KPIs, and supports inspection or soldering assignments. The role requires attention to detail, teamwork, adaptability, warehouse organization, and the ability to stand, walk, and lift up to 25 pounds.

Supports project planning, scheduling, execution, documentation, stakeholder communication, risk and issue escalation, resource coordination, and performance tracking. Maintains timelines, milestones, meeting records, status reports, and project tools while helping ensure deliverables remain on schedule and aligned with objectives. Assists Project Managers with risk mitigation, procurement, KPI monitoring, and process improvements.

Performs testing and inspection of computer hardware and other products, documents issues and test results, enters data, follows procedures, maintains test tooling, and tracks KPIs. The role requires attention to detail, adaptability across products, teamwork, warehouse organization, daily ESD audit records, and the ability to work in a physically demanding warehouse environment, including lifting up to 25 pounds and working overtime as needed.

Diagnose, troubleshoot, disassemble, repair, and reassemble laptops, desktops, tablets, all-in-one computers, peripherals, and related software. Install or reinstall software, evaluate failed equipment, meet daily repair productivity KPIs, and maintain an organized warehouse. The role requires hands-on computer repair experience, familiarity with multiple OEMs, basic Microsoft Office skills, and physical ability to work in a warehouse environment.

Performs computer diagnostics, hardware repairs, component replacement, system assembly, and software installation or reinstallation. Maintains organized warehouse operations, meets daily productivity KPIs, follows repair instructions, resolves technical issues, and supports a safe, collaborative work environment. The role requires hands-on repair experience, familiarity with major computer manufacturers, basic Microsoft Office skills, and the ability to lift up to 50 pounds.

Inspects products before shipment to verify quality, labeling, revisions, system information, packaging, and compliance with requirements. Records inspection findings, ESD audits, and daily KPI results. Maintains organized warehouse conditions and follows 5S, safety, and productivity standards. The role requires basic Excel skills, attention to detail, physical stamina, repetitive hand movements, lifting up to 25 pounds, and the ability to follow instructions and work independently in a warehouse environment.

Performs quality control inspections to verify products meet requirements before shipment. Checks labels, revisions, system information, packaging, and product conditions; records ESD audits and submits KPI reports. Maintains organized warehouse areas, follows 5S standards, enters data, and supports inspection or testing assignments as needed. The role requires basic Excel skills, physical dexterity, lifting up to 25 pounds, prolonged standing or walking, and tolerance for warehouse conditions.

Inspects products before shipment to verify labeling, revisions, tracking information, packaging, and system requirements. Records inspection findings, ESD audits, and KPI results; reports abnormalities; follows 5S and warehouse organization standards; and supports inspection, testing, and data-entry assignments. The role requires basic Excel skills, attention to detail, teamwork, productivity, and the ability to work in a physically demanding warehouse environment.

Performs quality control inspections to verify products meet requirements before shipment. Checks labels, revisions, system information, packaging, and product records; reports abnormalities and submits KPI reports. Maintains daily ESD audit records and follows 5S and warehouse organization standards. The role also involves data entry, testing, teamwork, and adapting assignments to project needs in a warehouse environment.

Coordinates and performs manufacturing and product testing, develops test procedures and data-gathering systems, analyzes results, identifies product issues, recommends corrective actions, and prepares technical reports. The role also establishes ongoing quality-control procedures, supports production efficiency, and collaborates with internal teams, customers, suppliers, and warehouse operations.

Performs BGA and electronic component repair in a warehouse environment. The role requires troubleshooting using schematics, a multimeter, and an oscilloscope; recording data in Excel; following written instructions; and maintaining quality, safety, organization, and productivity. The technician must collaborate effectively, work independently, handle multiple tasks, and tolerate warehouse conditions including noise, temperature variation, walking, repetitive hand movements, and lifting up to 25 pounds.

Performs BGA and computer component repair in a warehouse-based environment. The role requires troubleshooting electronics, reading schematics, using multimeters and oscilloscopes, following written instructions, tracking data in Excel, and meeting deadlines independently or as part of a team. Responsibilities also include maintaining an organized, safe, and positive work environment. Physical requirements include walking extensively, repetitive hand movements, bending, reaching, tolerating warehouse noise and temperature changes, and lifting up to 25 pounds.

Performs component repair work in a warehouse environment, using schematics, multimeters, oscilloscopes, and written instructions. Tracks data in Excel, troubleshoots issues, maintains an organized and safe workspace, and supports team performance. The role requires attention to detail, multitasking, independent work, physical activity, and lifting up to 25 pounds in variable warehouse conditions.

Performs BGA and electronic component repair in a warehouse environment. Responsibilities include troubleshooting components, reading schematics and written instructions, using multimeters and oscilloscopes, tracking data in Excel, maintaining an organized workspace, meeting deadlines, and supporting a safe, collaborative team environment. Requires attention to detail, analytical ability, customer service orientation, multitasking, and the ability to lift 25 pounds and tolerate warehouse conditions.