Jobs at SMS InfoComm Corporation

Develops, deploys, modifies, and maintains test programs for computer mainboards. Identifies testing issues, improves test processes, integrates customer requirements, and performs unit and integration testing. Provides technical support to repair and test operations, specifies required equipment, documents implementations, generates reports, and supports product launches. Requires programming skills, computer hardware knowledge, analytical ability, and flexibility for occasional overtime in a warehouse environment.

Responsible for manufacturing performance across quality, productivity, and delivery. Develops and improves manufacturing processes, tooling, equipment, and application software; supports new product introduction, validation, root-cause analysis, cost reduction, lean continuous improvement, EHS initiatives, and project management. Requires collaboration with production teams, process capability assessment using DOE and statistical methods, and occasional overtime in warehouse and manufacturing environments.

Diagnose and repair computers by disassembling and reassembling components, resolving hardware issues, replacing parts, and installing or reinstalling software. Maintain organized warehouse conditions, meet daily productivity metrics, follow repair instructions, identify problems promptly, and support a safe, collaborative work environment. The role requires hands-on computer repair experience, familiarity with major manufacturers and OEM systems, basic Microsoft Office skills, and the ability to lift up to 50 pounds.

Manages supply chain resources, inventories, forecasting, transportation routes, warehousing, material handling, supplier negotiations, and process improvements for computer repair and spare-parts fulfillment. Uses SAP, Oracle, analytics platforms, Python, and Excel to optimize inventory, production efficiency, quality, safety, and profitability. Requires a high school diploma or GED and two years of experience.

Diagnose, troubleshoot, disassemble, repair, and reassemble laptops, desktops, tablets, all-in-one computers, peripherals, and related software. Determine equipment repairability, perform component replacements and software installations, and meet daily repair productivity metrics. Maintain an organized warehouse, follow safety and quality procedures, support a positive team environment, and work under physically demanding warehouse conditions.

Analyzes business processes, operational metrics, financials, and system requirements to identify trends, resolve problems, and recommend improvements. Partners with management and cross-functional teams to implement process changes, ERP and forecasting solutions, Lean Manufacturing practices, training, and sustainable operational improvements affecting production, materials, and logistics.

Supports project planning, scheduling, execution, documentation, communication, risk tracking, resource coordination, and performance monitoring. The role maintains timelines, milestones, reports, meeting records, and action items while coordinating with project managers, stakeholders, and cross-functional teams. It also assists with issue escalation, resource allocation, procurement, KPI tracking, and process improvement. Candidates should have project coordination experience, proficiency with project management and office software, strong organizational and communication skills, and familiarity with Agile or Waterfall methodologies.

Implements, maintains, supports, and develops communications networks. Configures and troubleshoots network devices and firewalls, monitors company systems, designs unified communications infrastructure, prepares technical documentation, and oversees implementations. The role also supports warehouse efficiency and cost-reduction initiatives, inventory and merchandise flow, supplier relationships, and a positive, safe work environment.

Manufacturing Engineer responsible for improving operational performance across quality, productivity, delivery, and cost. Duties include overseeing manufacturing processes, supporting new product introduction, validating production tests, resolving root causes, developing tooling and equipment, implementing lean and continuous improvement initiatives, managing projects and budgets, and designing manufacturing processes. The role also involves process capability studies, statistical methods, software and tooling development, employee training, and Environmental Health and Safety support.

Diagnose, troubleshoot, disassemble, repair, and reassemble laptops, tablets, desktops, and all-in-one computers. Install or reinstall software, evaluate failed equipment, resolve hardware issues, meet daily repair productivity metrics, and maintain an organized warehouse environment. The role requires hands-on component replacement experience, familiarity with multiple computer manufacturers, basic Microsoft Office skills, and the ability to work in warehouse conditions involving noise, temperature changes, walking, bending, and repetitive hand movements.

Supports planning, scheduling, coordination, documentation, communication, risk tracking, resource allocation, and performance monitoring for company projects. Maintains timelines, milestones, reports, meeting records, and project tools while coordinating stakeholders and escalating issues. Requires strong organization, communication, prioritization, and problem-solving skills, along with proficiency in project management software and Microsoft Office. A bachelor’s degree and 1–3 years of project coordination experience are required; CAPM or PRINCE2 certification is preferred.

Develops and maintains in-circuit test programs, fixtures, and hardware for PCB assembly validation. Troubleshoots test equipment and component-level failures, performs root cause analysis, and collaborates with design and production teams to improve testability, coverage, and manufacturing quality. Maintains and calibrates ICT systems, automates testing, documents procedures, trains operators, and ensures compliance with IPC and ISO standards. The role is hands-on in a factory or warehouse environment and may require extended hours during production ramps.

Tests motherboards, memory, CPUs, LCDs, HDDs, and other products; inspects hardware, documents defects and results, enters test data, follows procedures, maintains tooling, tracks ESD audits and KPIs, and supports inspection or soldering assignments. The role requires attention to detail, teamwork, adaptability, warehouse organization, and the ability to stand, walk, and lift up to 25 pounds.

Supports project planning, scheduling, execution, documentation, stakeholder communication, risk and issue escalation, resource coordination, and performance tracking. Maintains timelines, milestones, meeting records, status reports, and project tools while helping ensure deliverables remain on schedule and aligned with objectives. Assists Project Managers with risk mitigation, procurement, KPI monitoring, and process improvements.

Performs testing and inspection of computer hardware and other products, documents issues and test results, enters data, follows procedures, maintains test tooling, and tracks KPIs. The role requires attention to detail, adaptability across products, teamwork, warehouse organization, daily ESD audit records, and the ability to work in a physically demanding warehouse environment, including lifting up to 25 pounds and working overtime as needed.

Coordinates and performs manufacturing and product testing, develops test procedures and data-gathering systems, analyzes results, identifies product issues, recommends corrective actions, and prepares technical reports. The role also establishes ongoing quality-control procedures, supports production efficiency, and collaborates with internal teams, customers, suppliers, and warehouse operations.

Performs first-level failure analysis on returned server and workstation systems, including visual inspection, component-level troubleshooting, testing, repair, and root-cause investigation. Documents findings, prepares reports, communicates results to clients and international teams, and supports engineering changes and product qualification activities. The role requires electronic test equipment, schematic interpretation, computer hardware and software knowledge, advanced Excel skills, statistical analysis, and cross-functional communication.

Industrial Engineer responsible for improving manufacturing quality, productivity, delivery, and cost through lean principles and continuous improvement. Duties include overseeing manufacturing processes, supporting new product introductions, validating production tests, solving process and equipment problems, developing tooling and manufacturing methods, implementing cost reductions, supporting EHS initiatives, and managing engineering projects. The role also involves process capability studies, statistical analysis, training, budgeting, and collaboration across production teams.

Supervises the planning team and oversees material, supply, demand, inventory, and aftermarket planning to support production continuity. Coordinates with sourcing, engineering, warehouses, suppliers, customers, and internal stakeholders to resolve shortages, allocate materials, manage shipment releases, improve warehouse efficiency, and reduce costs. Analyzes trends and operational data, presents recommendations to senior management, supports quality and documentation initiatives, and manages hiring, performance evaluations, scheduling, and team development.

Oversee engineering staff and daily departmental operations, coordinating quality assurance, testing, production, and research and development. Manage multiple projects, including timelines, budgets, specifications, vendor contracts, and cross-functional communication. Review technical work, establish department policies, manage budgets, support hiring and performance management, and drive product and production improvements.