Jobs at SMS InfoComm Corporation

Diagnose, troubleshoot, disassemble, repair, and reassemble laptops, desktops, tablets, all-in-one computers, peripherals, and related hardware and software. Install or reinstall software, determine equipment repairability, meet daily repair productivity KPIs, and maintain an organized warehouse environment. The role requires hands-on component replacement, knowledge of multiple computer manufacturers, adherence to procedures, and effective problem-solving in warehouse conditions.

Supervises team activities and performs warehouse compliance, risk management, and internal control audits. Prepares audit reports, tracks corrective actions, maintains regulatory and hazardous materials documentation, develops safety policies, procures PPE, coordinates OSHA and CPR training, and investigates safety incidents. The role requires warehouse auditing and safety experience, strong knowledge of auditing standards and regulations, advanced Microsoft Office proficiency, analytical ability, and effective communication.

The Assembly Technician replaces components, assembles and disassembles computer units, resolves hardware issues, documents unit and parts information, and supports technical escalations. The role also maintains an organized warehouse and promotes a safe, collaborative work environment. Duties require hands-on PC repair experience, component replacement skills, familiarity with multiple computer brands, accurate documentation, physical stamina, and the ability to lift up to 50 pounds.

The posting provides no specific responsibilities or detailed qualifications. The role title indicates a senior staff accounting position, but the available description only includes general equal-opportunity, accommodation, and satisfactory-performance statements.

Oversee UAV site readiness, ground support equipment, logistics resources, maintenance, inventory, safety compliance, training, documentation, and operational reporting. Coordinate 3PL teams, vendors, technical personnel, and management to support safe and efficient UAV flight operations. Troubleshoot equipment issues, conduct risk assessments, maintain records, and ensure adherence to aviation regulations and company procedures.

Performs assembly and disassembly of units, replaces hardware components, resolves basic technical issues, and documents unit and parts information in an internal system. Maintains an organized, clean warehouse and supports a positive, safe team environment. Requires repetitive use of hands and small tools, extended standing or walking, and lifting up to 25 pounds.

Diagnose and repair PCBA and system failures through component- and sub-system-level analysis, using tools (X‑ray, oscilloscope, multimeter, thermal camera). Perform micro-soldering repairs, develop tests, document findings, recommend corrective actions, and mentor junior staff.

Prepare and manage production and resource plans to meet customer demand. Schedule production, monitor material readiness, generate work/rework orders, track IOS and KPIs, coordinate with buyers, production, CSR, and warehouse, and publish capacity and utilization reports.

Manages a quality team: hires and trains staff, organizes schedules and workloads, conducts performance evaluations, and administers discipline and terminations per company policy.

Provide first-level failure analysis and technical support to production on computing devices. Use Windows/Android/Linux tools, document root-cause investigations, set up repair lines and ESD grounding, prepare parts for second-level analysis, liaise with clients and overseas teams, work in customer labs, and support continuous production improvements.

Install, configure, support and manage LAN/WAN infrastructure and networking devices (Cisco, Extreme). Administer Active Directory, DHCP, DNS, SCCM, proxy, firewall and antivirus. Manage Windows Server, perform backups, monitor network availability and implement IT projects.

Perform advanced assembly, integration, testing, troubleshooting, and QA of UAV systems (avionics, propulsion, sensors, firmware). Serve as first escalation point, liaise with engineering, mentor junior technicians, and drive process and safety improvements.

Develop, implement, and maintain in-circuit test (ICT) programs and fixtures for PCB assemblies using ATE systems. Troubleshoot test failures at component level, perform root-cause analysis, collaborate with design teams to improve testability, maintain/calibrate equipment, produce quality reports, and train technicians to ensure compliant, efficient manufacturing test processes.

Performs first-level failure analysis on returned servers/workstations: visual and component-level inspection, troubleshooting, testing, assembly/disassembly, and root-cause documentation. Uses test equipment and database/reporting tools, develops formal FA reports, communicates findings to clients (including Asia team), and works inside customer labs to support product and process qualification.

Designs and coordinates quality-control tests for products, develops test procedures and data-gathering systems, analyzes results, recommends corrections, and documents findings. Supports ongoing QC integration into production and fosters process improvements.

Designs and executes quality-control test procedures for products in development and production. Gathers and analyzes test data, identifies defects, recommends fixes, drafts technical reports, and develops ongoing QC processes. Coordinates testing, implements digital data collection, and supports team safety, inventory flow, and continuous improvement.

Manage daily operations of engineering staff across QA, testing, production, and R&D. Hire, train, evaluate, and discipline employees. Serve as project manager, set timelines and budgets, ensure technical accuracy and compliance, negotiate vendor contracts, and implement process and product improvements.

Support planning, scheduling, documentation, and execution of projects. Track timelines, resources, risks, and KPIs; coordinate stakeholders and meetings; maintain project tools and records; escalate issues and recommend process improvements.

Implement, maintain, support, and develop the company communications network and unified communications infrastructure. Install hardware/software, set up accounts, monitor systems, create design documentation and test plans, present designs and oversee implementations. Support warehouse efficiency and cost-reduction initiatives and foster a positive, safe team environment.

Manage and deliver operational projects: define tasks, create schedules/Gantt charts, coordinate cross-functional teams, track risks and issues, produce status reports, and ensure on-time delivery meeting company KPIs and customer expectations.