- Develop and maintain an integrated Total Rewards philosophy that balances market competitiveness, internal equity, and financial sustainability.
- Ensure rewards policies and documentation comply with laws and Centro regulations
- Model compensation scenarios using external surveys and internal workforce analytics, ensuring alignment with business strategy.
- Collaborate with Finance on budgeting, forecasting, and cost modeling for all rewards-related initiatives.
- Partner with Talent Management to ensure compensation structures support career pathways, succession plans, and readiness assessments.
- Conduct formal job evaluations using established methodologies to assign grades based on role scope, impact, knowledge, and complexity.
- Lead periodic reviews of job descriptions to ensure accuracy, alignment with grade, and consistency across comparable roles.
- Support organizational restructuring by calibrating roles, levels, and spans of control while maintaining equity and structural balance.
- Address pushback or disputes diplomatically using objective data, evaluation criteria, and benchmark findings.
- Utilize salary bench-marking surveys, salary reports, and benchmark data to maintain structured salary bands that are competitive and equitable.
- Perform regular internal equity audits to identify compression risks, anomalies, or inequities.
- Review and evaluate benefit offerings to ensure cost-effectiveness and alignment with employee needs and market trends.
- Recommend adjustments to compensation and benefits policies based on data-driven insights and business priorities.
- Design and manage recognition programs that include both monetary and non-monetary components, aligned with company culture and values.
- Measure program effectiveness using participation data, engagement metrics, surveys, and qualitative feedback.
- Link recognition outcomes to business indicators such as productivity, morale, and turnover reduction.
- Conduct periodic ROI assessments to refine and improve recognition initiatives.
- Forecast annual remuneration budgets including salary increases, benefits costs, headcount growth, and retention initiatives.
- Prioritize reward investments using ROI, cost-benefit analysis, and alignment with organizational strategy.
- Partner with Finance to maintain transparency and accuracy in reward-related expenditures.
- Ensure job offers comply with approved salary bands, internal equity principles, and market competitiveness.
- Collaborate with Talent Management to define and implement structured promotion criteria, timelines, and documentation.
- Maintain consistency in promotion decisions by applying clear guidelines and governance mechanisms.
- Analyze retention trends using data such as tenure, performance, engagement, and exit interviews.
- Recommend targeted retention interventions including pay adjustments, recognition programs, or development plans.
- Track the effectiveness of interventions to support continued improvement in employee experience and stability.
Requirements- Bachelor’s degree in business administration or related field. - Requires more than seven years of related experience in the same position/area - Strong communication - Stakeholder management - Problem-solving Analytical - Analytical thinking - Confidentiality & ethics - Collaboration & teamwork
- Salary structure modeling
Skills Required
- Bachelor's degree in business administration or a related field
- More than seven years of related experience in the same position or area
- Strong communication skills
- Stakeholder management
- Problem-solving skills
- Analytical thinking
- Confidentiality and ethics
- Collaboration and teamwork
- Compensation benchmarking
- Salary structure modeling
- Job evaluation
- HRIS systems, such as SAP or Workday
- Advanced Excel, including pivot tables and formulas
- Data analysis and reporting
- Benefits administration
What We Do
Centro CDX is a global business process outsourcing (BPO) and diversified technology solutions provider. It specializes in digital transformation and data intelligence, offering services that revolutionize business operations through process orchestration and security enablement. Operating across North America, Europe, the GCC, and Africa, the company focuses on streamlining processes and enhancing customer experience to drive sustainable growth for its clients.
