Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal, Enterprise Operations
Overview
In this position, you will responsible for helping deliver and refining the technology strategy, financial planning, establishing delivery plans and overseeing the execution and delivery of program objectives.
You will work with a team of technology professionals to build, launch and support operations of a Mobile Payment Gateway platform for several countries in the MEA region.
Responsibilities:
Responsible for developing and delivering on Product/Solution roadmaps for the portfolio of services within a program
Supervising and coaching teams responsible for the Software Development of a portfolio of shared business services that are used across multiple products and domains.
Works closely with business owners and other technology teams to define the roadmap for owned services and drive execution.
Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources and the respective function's compliance to goal setting and performance appraisal process.
Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies.
Set the vision for an environment of ingenuity and creativity and acts as a role model for others in challenging the status quo to encourage innovation.
Drive change across processes, practices and technology within the organization by building a high caliber team that can deliver effectively and be a role model for the rest of the organization.
Help deliver, refine and communicate the vision of the next generation architecture to the rest of the organization
All About You
Product management experience, defining and communicating the vision, strategy, roadmaps and milestones for a portfolio of services.
Technology delivery experience with successful track record and demonstrated thought-leadership and cross-functional influence and partnership within an agile development environment.
Recent hands-on experience with current technologies and thorough understanding of development methodologies and standards.
Bachelor/Master's Degree in Computer Science or equivalent work experience with exposure to Technology Systems Delivery.
Experienced in leading and delivering large projects from concept to implementation including selecting talent and planning/allocating resources across multiple geographies and functions.
Comfortable with working in a fast paced environment, with some ambiguity and evolving products, services, and approaches as necessary. Experience working in startups would be a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Product management experience defining and communicating vision, strategy, roadmaps, and milestones for a portfolio of services
- Technology delivery experience with demonstrated thought leadership and cross-functional influence in an agile development environment
- Recent hands-on experience with current technologies and understanding of software development methodologies and standards
- Bachelor's or Master's degree in Computer Science, or equivalent work experience
- Experience leading large projects from concept through implementation
- Experience selecting talent and planning or allocating resources across multiple geographies and functions
- Experience working in startups
Mastercard Compensation & Benefits Highlights
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Retirement Support — Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
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Leave & Time Off Breadth — U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
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Parental & Family Support — Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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