Total Rewards Specialist

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by The American Lawyer.

The Total Rewards Specialist will work across the Europe and Asia offices. The purpose of this role is to support and enhance the benefit and well-being programs and compensation programs and processes in Europe & Asia. You will be responsible for assisting with market reviews and implementing benefits competitive in the local markets, gathering and collating salary data and surveys and preparing information for the US compensation team.

What You Will Do:

Benefits:

• Responsible for supporting and enhancing the benefits and well-being programming in the Europe and Asia offices, including the annual renewal processes in December/January. 
• Responsible for assisting with sourcing and conducting market surveys and drafting proposals for the benefits and well-being programming for each of our UK, Europe and Asian offices. Once implemented/enhanced, working with local offices to maintain benefit and well-being plans. 
• Draft communications for Europe and Asian offices such as office-wide benefits guides, web page content, etc. 
• Organize and actively participate in office benefit fairs (where appropriate). Generate good working relationships with suppliers and vendors; schedule ad hoc “contract review” meetings to encourage regular dialogue and feedback; measure SLAs. 
• Prepare annual benefits documents for new joiners and leavers. 
• Promote and facilitate education about all office benefit programs and encourage questions and engagement. Maintains and revises technical and administrative specifications of the plans including updating and posting appropriate documents on the iNet. 
• Work with local HR teams and U.S. Benefits team to acknowledge and raise awareness of key calendar events.
• Prepare budget/budget reforecast information with local HR input to Managing Director, Benefits, HRIS and HR Operations for Europe and Asia offices. 
• Recommend and implement improvements to existing internal audit procedures, as well as develops and implements new internal audit procedures to insure accuracy of benefits enrollments and compliance with legal regulations. Identify and resolve data discrepancies to ensure consistency and accuracy of benefit calculations, and reconcile accounts for UK, Europe and Asia. 
• Train and develop the HR Assistant in the administration of all UK partner health and welfare benefit plans and support the U.S. Benefits Team with partner health and welfare benefit plans for Europe and Asia, working alongside the U.S. Benefits Team and local HR teams. 
• Maintain thorough knowledge of the firm’s benefits, policies and procedures. Support the HR Assistant with complex UK benefits queries and acts as main contact for Europe and Asia benefit queries.
• Process benefit invoices. Run and review auditing reports from the HRIS team on a regular basis and takes appropriate action. Supporting the HR Assistant (when required) with processing UK benefit invoices and running and auditing reports from the HRIS team on a regular basis and guiding with appropriate actions. 
• Conduct benefits orientations for onboarding new joiners and partners in UK (along with HR assistant) and for Europe and Asia. Recommends presentation or content enhancements. Educates wider HR team on local benefit plans. 
• Partner with HRIS team and external vendors to review feedback files from electronic feeds to vendors for Europe and Asia. 
• Partner with pension consultant to arrange funding for monthly UK pension scheme contributions and assists U.S. Manager, Retirement Plans and Benefits with administration of the scheme. Partners with pension consultant to arrange financial planning education, and new joiner and high earner meetings, supported by the HR Assistant. 
• Maintain current knowledge of trends, developments and legislative rulings related to benefits and Human Resources in Europe and Asia. Updates documentation and template letters to comply with regulatory changes to benefits laws. Maintains current knowledge of GDPR and Hong Kong privacy laws and ensures protection of privacy when dealing with protected health information. 
• Assist with surveys and benchmarking to evaluate existing programs and make recommendations for improvements. 
• Liaise with HR Managers and Office Administrators in Europe and Asia to ensure consistency across the firm for overall well-being programming.

Compensation:

• Support the administration of professional staff and attorney increase and bonus processes for Europe & Asia (E & A). 
• Prepare spreadsheets and reports to support compensation team and client needs for compensation information and analysis for E & A.
• Assist with development of compensation related training initiatives and drafting communications for E & A.
• Complete salary surveys for E & A to support our firm’s critical and robust benchmarking process – collaborate with HR colleagues and internal clients to determine information used to complete surveys; maintain schedules and monitor due dates to ensure survey participation deadlines are met. 
• Collect, organize, and prepare market data from surveys and other available resources to support position benchmarking for E & A. Partner with TA to gather data from recruiting efforts and agency contacts.
• Play key role in ensuring data integrity of compensation information in the Workday HRIS and other compensation systems, e.g. auditing information related to salary, FLSA, titles; frameworks, salary ranges, job profiles for E & A.
• Team with HRIS, Finance, Payroll, Benefits and HR Operations teams to achieve desired outcomes and produce data to support business needs.
• Make updates to Workday for compensation related changes where appropriate. 
• Perform calculations for salary True Ups for part-time and hourly attorneys and bonuses for attorneys.
• Create documentation for compensation administration and processes.
• Create automated compensation notices for salary changes and bonuses.
• Participate in various compensation team projects.
• Develop recommendations for process improvements for E & A compensation processes and practices.
• Participate in the design of compensation programs and processes for Europe & Asia.
• Provide support and back-up for other team members, when necessary. 

Who You Are:

• Bachelor's degree. CIPD qualified and MHFA qualified preferred. 

• At least 2-5 years of experience in HR Benefits and compensation or in a wider HR role, handling benefits and compensation in an international environment, hands on experience working with HRIS systems (Workday a plus)
• Strong working knowledge of UK statutory benefits & compensation requirements and UK employment legislation as well as an understanding of European/Asian statutory requirements and market practices. 
• Advanced Microsoft Office skills required (i.e., Excel, Word, PowerPoint) 
• Experience with Workday (our HRIS) a plus. Working knowledge of web-based computer environment and software programs, spreadsheets, employee database (HRIS). 
• Excellent written and verbal communication and interpersonal skills; ability to interact effectively with a broad range of people in a professional manner. 
• Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs. 
• Ability to maintain professional demeanor in all situations and ability to interact effectively with all levels of firm personnel including the Benefits, Compensation and HR team and Payroll and Finance departments. 
• Must be customer service focused and have the ability to follow up and follow through. 
• Excellent attention to detail, analytical and problem solving skills.
• Demonstrate the ability to work independently with limited guidance, and exercise sound independent judgment including knowing when to delegate or when to consult with the HR Manager, Retirement Plans and Benefits or Compensation Director and Managers. 
• Able to understand and work in a team with a collaborative style and environment; able to share information, goals, opportunities, successes and failures with the appropriate parties and HR management team. 
• Must be flexible and able to work under tight deadlines, handle multiple tasks and respond quickly to changing priorities and responsibilities.  Must be able to flex hours as necessary to support global responsibilities.
• Ability to anticipate problems and focus on appropriate solutions while incorporating differing viewpoints. 
• Ability to work effectively in a multi-office global environment. 

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).