What You'll Do
Demonstrate knowledge of property title searches, related documents, and common title issues and complexities
Respond to customer requests via email and telephone while managing incoming correspondence in a timely manner
Manage assigned pipeline orders to ensure accuracy, timeliness, and compliance with service level expectations
Update and maintain pipeline information within company and/or client operating systems
Build and maintain effective working relationships with vendors
Monitor workflows and resolves issues to keep processes on track
Escalate complex title issues to supervisory staff as appropriate
Work under close supervision while applying established procedures, techniques, and company standards
What You'll Bring
Proficient MS Office skill set
Excellent verbal/written communication skills
Must be able to maintain professionalism and a positive service attitude at all times
Strong attention to detail
Problem solving, organizational skills
Exercises good judgment
Working knowledge of company and/or client operating systems
High School diploma or equivalent
2+ years’ experience in escrow/title or curative lender role
#LI-DS1
#LI-REMOTE
Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Top Skills
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
