At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Global Consumer Experience ArchitectureAs a Digital Workplace Quality Assurance Intern, you will support the testing, validation, and continuous improvement of CX services and devices. This role offers hands-on experience in benchmarking, automation, and service quality assurance within a global digital workplace environment.
Responsibilities
Assist in planning of benchmark execution in line with business and technical requirements
Coordinate with stakeholders to support testing and service validation processes
Perform testing and benchmarking of CX services and devices to ensure compliance with business standards
Support the validation, testing, and documentation of new and updated CX services before release
Support the development and maintenance of automated solutions using Microsoft Power Platform tools
Assist with device evaluation, analysis of test results, and identification of process improvement opportunities
Requirements
Active student status, preferably in Information Technology, Computer Science, Engineering, or a related field
Strong English communication skills (written and spoken)
Interest in device testing, low-code automation (MS Power Platform) , AI-driven solutions, and process improvement
Proactive attitude and ability to work independently
Willingness to learn new technologies and tools in a dynamic environment
Strong analytical and problem-solving skills
What We Offer
Hands-on experience in digital workplace service validation and testing
Opportunity to work with Microsoft Power Platform and modern workplace technologies
Exposure to global CX (Customer Experience) services and solutions
Collaboration with international teams and stakeholders
Learning and development in an innovative, technology-driven environment
A future opportunity
Click Apply to express your interest and be considered for future opportunities that match your experience and aspirations.
At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.
Apply today or visit https://www.abb.com to learn more about how we help run what runs the world.
Skills Required
- Active student status in Information Technology, Computer Science, Automation, Engineering, or related field
- Strong English communication skills (written and spoken)
- Interest in testing, automation, AI-driven solutions, and process improvement
- Proactive attitude and ability to work independently
- Willingness to learn new technologies and tools in a dynamic environment
- Strong analytical and problem-solving skills
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
-
Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
-
Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
