About Conduent Victoria Ticketing System (CVTS)
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions – creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We are seeking an experienced Test Analyst to join our team and play a pivotal role in ensuring the quality, reliability, and performance of our software and hardware solutions. Working closely with the Test Lead and cross-functional teams, you will contribute to the delivery of high-quality systems used in a dynamic and innovative environment.
About the Role
As a Test Analyst, you will be responsible for planning, executing, and documenting testing activities across software and hardware systems. You will collaborate with developers, engineers, project managers, and stakeholders to identify defects, validate requirements, and support the successful delivery of projects.
Key Responsibilities
- Analyse system designs and business requirements to define test conditions and acceptance criteria.
- Develop and execute comprehensive test plans, test cases, and test scenarios.
- Identify, document, and track defects through to resolution.
- Support testing activities and collaborate with technical and business stakeholders.
- Maintain detailed testing documentation, evidence, and reports.
- Participate in test planning, reviews, and status meetings.
- Provide regular project updates and testing progress reports.
- Assist with customer-witnessed testing and user acceptance activities.
- Prepare interim and final test reports for project stakeholders.
About You
To be successful in this role, you will have:
- Bachelor's degree in Computer Science, Software Engineering, or a related discipline (or equivalent experience)
- Strong experience in ServiceNow and MS D365 F&O applications
- Solid experience creating and executing test plans and test cases
- Experience using test management and defect tracking tools such as Azure DevOps
- Proven ability to identify defects and contribute to quality software releases
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively within a team
- Experience engaging with customers and stakeholders during testing activities
- High attention to detail and commitment to quality
Desirable Experience
Highly regarded experience includes:
- Transportation, ticketing, payments, or related industries
- Payment card technology
- V-Model project delivery environments
- System integration and hardware testing projects
- REST API testing
- Test automation tools such as Selenium WebDriver, SpecFlow, FitNesse, JMeter, or similar
Why Join Us?
At Conduent, you’ll be part of a forward-thinking team delivering essential infrastructure that serves millions of Victorians. This is your chance to contribute to a high-profile, transformative initiative with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, identities, abilities, in line with Australia’s equal opportunity laws.
About UsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related discipline (or equivalent experience)
- Strong experience in ServiceNow
- Strong experience in Microsoft Dynamics 365 (MS D365) applications
- Experience creating and executing test plans and test cases
- Experience using test management and defect tracking tools such as Azure DevOps
- Proven ability to identify defects and contribute to quality software releases
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively within a team
- Experience engaging with customers and stakeholders during testing activities
- High attention to detail and commitment to quality
- Experience in transportation, ticketing, payments, or related industries
- Experience with payment card technology
- Experience with V-Model project delivery environments
- System integration and hardware testing experience
- REST API testing experience
- Familiarity with test automation tools such as Selenium WebDriver, SpecFlow, FitNesse, JMeter
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
-
Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
-
Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
-
Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
