WHAT DO WE DO?
We create solutions for the people who keep our world flowing.
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.
THE ROLE
The Territory Manager is responsible for managing and growing sales within a defined geographic area. This role focuses on developing new business opportunities, maintaining and expanding existing customer relationships, and providing technical sales support. The Territory Manager leverages product and application knowledge to deliver tailored solutions, prepare quotations, and drive revenue growth while ensuring customer satisfaction and retention.
DUTIES & RESPONSIBILITIES
· Develop and grow sales within the assigned territory by identifying new business opportunities and expanding existing accounts
· Leverage technical product knowledge to recommend appropriate solutions and support customer applications
· Prepare, review, and follow up on quotations and proposals using established sales processes
· Develop and execute sales strategies to achieve territory revenue and growth targets
· Build and maintain strong customer relationships through regular communication and site visits
· Conduct market research to identify trends, opportunities, and competitive activity
· Generating and converting leads into long-term customer relationships through ongoing follow up
· Provide after-sales support to ensure customer satisfaction and retention
· Collaborate with internal teams (Inside Sales and Technical Support) to resolve customer issues and ensure timely responses
· Deliver product presentations, Lunch & Learns, and customer visits to promote offerings
· Maintain accurate CRM records, quotations, and sales activity tracking
Requirements
QUALIFICATIONS
Essential:
· College diploma in a related field
· 3-6 years of experience in technical sales or account management
· Strong understanding of technical sales principles and territory management
· Experience preparing quotes, proposals, and sales documentation
· Familiarity with CRM/ERP systems and sales tracking tools
· Proficiency in Microsoft Office (Word, Excel, Outlook)
· Ability to manage multiple accounts and priorities in a fast paced environment
· Bilingual (English and French) (required for Quebec region)
Desirable:
· Experience in industrial, mechanical, or technical product sales
WORK ENVIRONMENT
· Fast-paced environment in a dynamic competitive industry
· Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
· Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions
Benefits
Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.
WHAT’S IN IT FOR YOU?
· Competitive remuneration including base salary + incentive.
· Competitive vacation
· Paid personal day program
· Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
· Company Group RRSP with employer matching
· Annual health & wellness subsidy
· Monthly car allowance and mileage reimbursement program
· Company provided iPhone, iPad, and laptop
FUN FACTS
· The average employee tenure is 9 years
· We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
· We regularly host social events and gatherings to foster togetherness and fun
We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.
We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions
Skills Required
- College diploma in a related field
- 3-6 years of experience in technical sales or account management
- Strong understanding of technical sales principles and territory management
- Experience preparing quotes, proposals, and sales documentation
- Familiarity with CRM/ERP systems and sales tracking tools
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to manage multiple accounts and priorities in a fast paced environment
- Bilingual (English and French)
What We Do
John Brooks Company is an innovative company that combines fresh ideas and over 85 years of solving fluid-handling challenges for our customers, and we love doing it. We are a team of Spraying, Pumping, Filtering, Valve, and Systems application experts who solve any and all municipal and industrial application challenges across Canada. We are thankful to have had relationships with many of our customers and suppliers that span decades; this is a testament to how we conduct business throughout our organization. We have evolved, and we will continue to re-engineer ourselves in the future as we help our customers tackle various challenges. Since 1938, respect has been the cornerstone of what John Brooks Company is about. We have a culture that respects all stakeholders, whether they are suppliers, customers, or our employees. We work hard to foster an entrepreneurial environment where decision-making, creative thought, and initiative are rewarded; this is a place where your ideas matter. This positive but challenging work environment has allowed us to employ many passionate and skilled employees over our 85-year history; our average employee tenure is over 11 years. We have a number of employees whose first job was with John Brooks Company and years later retired with us. When you join John Brooks Company, you are connecting with a team that is committed to your success. You will be supported by our ownership, our management team and your co-workers. Many of our most tenured employees are also our most motivated and committed employees, and we believe this speaks volumes about what it’s like to work at John Brooks Company. Dynablast, MDA Filtration, ML Gatewood, ASL Roteq, and Motech Distribution are all divisions of John Brooks Company.
