At Coface, we make trade happen everyday.
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
Job DescriptionYour primary responsibility will be to establish contact with potential policyholders and present Coface’s services and products.
Key responsibilities include:
- Executing the telemarketing action plan by researching and preparing key data to acquire new policyholders
- Establishing contact with potential policyholders and identifying their needs
- Presenting branch services and other Coface products to prospective clients
- Identifying and implementing improvements in the calling process to create a more efficient approach to acquiring new clients
- Providing support to sales representatives, account managers, and other departments as needed
- Preparing various reports and statistics, processing, maintaining, and archiving records and business documentation related to the role
- Ensuring compliance with internal procedures of the Branch and the Group
Education and experience requirements:
- Higher vocational education (previous system)
- Higher professional education in economics, administration, or another relevant field, and at least 1 year of relevant work experience
or - General secondary education
- Secondary technical or other professional education in economics, administration, or another relevant field, and at least 2 years of relevant work experience
Functional knowledge:
- English: Independent user
- Croatian/Serbian: Basic user
- Good knowledge of MS Office
Competencies:
- Strong communication skills
- Results-oriented
- Achievement-driven
- Good organizational skills
- Negotiation skills
We offer:
- Work in a modern office in the center of Ljubljana, combined with remote work
- Flexible working hours from Monday to Friday
- Comprehensive 3-month onboarding process for new employees
- Free access to an educational platform for learning foreign languages
- Employee events
- Opportunities for growth and career development within Coface
Probation period: 3 months.
Application:
Candidates can apply exclusively online via the SmartRecruiters platform no later than February 28, 2026.
Skills Required
- Higher vocational education or Higher professional education in economics, administration, or relevant field and at least 1 year of relevant work experience
- General secondary education and at least 2 years of relevant work experience
- Good knowledge of MS Office
- Fluency in English
- Basic knowledge of Croatian/Serbian
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
