About the Role
We are seeking a motivated and results-driven Telesales Executive, TS-Cards Portfolio to join RHB Banking Group. In this role, you will be responsible for initiating outbound calls to promote and sell card portfolio products, while delivering a high standard of customer engagement. You will play a key role in achieving daily sales targets, managing leads efficiently, and contributing to the Bank’s overall growth.
What you will be doing
Sales Management
Achieve stipulated daily sales targets through outbound calling activities.
Ensure all assigned leads are followed up and completed within the stipulated timeline.
Maintain conversion/success rates of leads in line with the targets set.
Service Management
Maintain accurate customer information and records in the system.
Deliver a positive customer experience through professional and effective communication.
What we're looking for
Preferably 1–2 years of working experience in a sales environment.
Excellent interpersonal and communication skills, with the ability to engage customers at all levels.
Target-driven, proactive, and comfortable working in a fast-paced telesales environment.
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance.
If you’re ready to grow your career in telesales and be part of a dynamic team, we encourage you to apply now.
Skills Required
- 1-2 years of working experience in a sales environment
- Excellent interpersonal and communication skills
- Ability to engage customers at all levels
- Target-driven and proactive
- Comfortable working in a fast-paced telesales environment
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
