The Role
Outbound telemarketer generating and qualifying leads for renewable energy products via calls, email, and digital channels. Manage CRM records, schedule appointments, engage and educate prospects, follow up on leads, collaborate with sales and marketing, and produce regular sales reports to meet targets.
Summary Generated by Built In
About our client
Our client is a dynamic Engineering Firm and Systems Integrator with a focus on providing Integrated Renewable Energy Solutions, Building Services and Security Solutions. They seek to hire a proactive and diligent Telemarketer who will play a critical role in driving the growth of the company’s renewable energy products by generating sales via phone calls, emails, and digital channels.
About the job
The Telemarketer will engage with potential and existing customers, understand their needs, provide product information, and guide them through the sales process. The goal is to meet consistently or exceed sales targets while ensuring customer satisfaction.
Responsibilities
- Lead Generation & Cold Calling: Identify and qualify prospects based on interest in renewable energy solutions.
- Telemarketing: Make outbound prospecting calls to potential or existing customers to inform them about a product or service using scripts
- Customer Engagement: Engage potential customers in meaningful conversations, educate and respond to their enquiries to understand their energy needs.
- Follow up on customer leads and ensure all questions and concerns are addressed on time.
- CRM Management: Maintain accurate records of all sales interactions and transactions in the CRM system.
- Collaboration with other Teams: Work closely with the sales and marketing teams to align efforts and maximize sales opportunities and provide feedback on customer interactions, preferences, and market trends to inform marketing and product development strategies.
- Product Knowledge: Stay up-to-date with the company’s renewable energy product portfolio, features, benefits, and competitive advantages.
- Customer Relationship Management: Build and maintain strong relationships with potential and existing customers
- Reporting: Prepare and submit daily, weekly, and monthly sales reports to the Sales Manager, provide insights and suggestions for improving telesales processes and customer engagement.
- Set up appointments: Schedule meeting with prospective clients for sales team.
Requirements
- Minimum of an HND/BSc. in Communications or Business Administration or other related fields.
- At least 1 year of cognate experience as a call center or telesales/telemarketing personnel
- Excellent in spoken and written English
- Teachable and curious
- Problem solver, organized and self-starting
- Excellent listening and people management communication, negotiation skills
- Experience using Microsoft Office (Excel, PowerPoint, and Word)
- Experience using virtual meeting platforms such as Zoom & Google Meeting
Benefits
- 100,000 Base salary.
- Health benefits, training opportunities, and career development
- Potential equity participation.
Why Join Our Client?
- Innovative Solutions: Our client is at the forefront of innovation, offering cutting-edge solutions that empower businesses to thrive in a rapidly evolving marketplace. Joining their team means representing innovative products and services that make a real difference for our clients.
- Uncapped Growth Potential: They believe in investing in their people and providing ample opportunities for growth and advancement, and you'll have the support, resources, and mentorship you need to succeed and reach new heights.
- Dynamic Team Environment: Our client's team is composed of driven individuals who thrive in a collaborative and dynamic environment. They foster a culture of teamwork, creativity, and continuous learning, where every voice is valued and every idea is encouraged.
- Competitive Compensation: They recognize and reward hard/smart work and success. Their team enjoys a competitive compensation package, including a base salary, and other incentives designed to recognize and celebrate achievements.
- Opportunity to Make an Impact: At our client's, your contributions matter. As part of their team, you'll have the opportunity to make a meaningful impact, not only for their company but also for their clients and partners. Your efforts will help drive growth, innovation, and success for everyone involved.
Skills Required
- HND or BSc in Communications, Business Administration, or related field
- At least 1 year experience in call center, telesales, or telemarketing
- Excellent spoken and written English
- Teachable and curious
- Problem solver, organized and self-starting
- Excellent listening, communication, and negotiation skills
- Experience using Microsoft Office (Excel, PowerPoint, Word)
- Experience using virtual meeting platforms (Zoom, Google Meet)
- Experience using a CRM system
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The Company
What We Do
Lopterra Services Limited is a professional services firm providing a unique blend of safety, management systems training, consultancy, and HR and staffing services across Africa. Based in South Africa and Nigeria, they specialize in high-quality Human Resources and professional development training to help businesses achieve their objectives and maximize their potential through innovative and reliable business solutions.
