Telecaller

Sorry, this job was removed at 12:38 a.m. (UTC) on Thursday, Oct 29, 2026
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Nagpur, Mahārāshtra, IND
In-Office
Entry level
Artificial Intelligence • Edtech • Machine Learning • Analytics
The Role
Handles inbound and outbound customer calls, explains products and services, generates leads, converts prospects into sales opportunities, maintains interaction records, meets call and sales targets, resolves complaints, and escalates issues when needed. The role follows company scripts and includes training, incentives, performance bonuses, and career growth opportunities.
Summary Generated by Built In

We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach.

Key Responsibilities
  • Make outbound calls to potential or existing customers
  • Handle inbound calls and respond to customer inquiries
  • Explain products/services and answer questions clearly
  • Generate leads and convert them into sales opportunities.
  • Maintain a database of customer interactions and follow-ups
  • Achieve daily/weekly/monthly call and sales targets
  • Resolve customer complaints and escalate issues when necessary
  • Follow company scripts and guidelines during calls


Requirements
  • Minimum: 10+2 (Higher Secondary) or equivalent
  • Graduation preferred (any field)
  • Prior experience in telecalling/telesales is a plus


Benefits
  • Attractive Incentives & Commission based on performance
  • Fixed Salary + Performance Bonus
  • Training & Skill Development Programs
  • Opportunity for Career Growth (Team Leader / Manager roles)
  • Friendly & Supportive Work Environment


  • Skills Required

    • Minimum 10+2 or Higher Secondary education, or equivalent
    • Graduation in any field
    • Prior telecalling or telesales experience

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    The Company
    5 Employees
    Year Founded: 2017

    What We Do

    Fireblaze AI School is an AI education institute founded in 2017 in Nagpur, India. It provides career-focused learning programs for students and professionals in Data Science, Artificial Intelligence, Machine Learning, Generative AI, data analytics, and full-stack development. The school offers classroom and live online instruction, project-based training, mentorship, workshops, and placement assistance through its career-oriented programs.

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