The Role
Conduct outbound calls to marketing-qualified leads, introduce and pitch ZoTok’s product, qualify prospects, handle basic objections, escalate warm leads, log call outcomes in a CRM or tracker, and coordinate reminders and confirmations for scheduled demos and discovery meetings.
Summary Generated by Built In
Telecaller — Inside Sales
Zono Tradetech Pvt. Ltd. (ZoTok.ai) · 2 Openings · Hyderabad & Pune · Full-Time · Work From Office
📞 Outbound Calling · 🔁 Lead Follow-Ups · 📅 Meeting Coordination · 🗣️ Hindi Mandatory · Fresher / up to 1 Year Experience
⚠️ Language Requirement — Hindi is MANDATORY for this role (both Hyderabad and Pune positions). Candidates not proficient in Hindi will not be considered.
ABOUT ZOTOK.AI
ZoTok.ai is India's first AI-driven conversational commerce engine on WhatsApp — helping Brands, Distributors and Retailers digitise their order-to-cash flows. We are a fast-growing B2B SaaS product company with offices in Hyderabad and expanding presence across India.
ABOUT THE ROLE
As a Telecaller at ZoTok, you will be the first voice our prospects hear. You will work closely with the Marketing and Sales teams — converting inbound marketing leads into qualified conversations, following up on scheduled meetings and keeping the sales pipeline moving with timely outreach.
This is a structured, target-driven role suited for someone who is confident on the phone, organised with follow-ups and genuinely excited about being part of a growing sales engine. No prior experience? No problem — if you have the right attitude and communication skills, we will train you.
WHAT YOU WILL DO
Outbound Calling
▸ Lead Calling: Call marketing-qualified leads provided by the Marketing team. Introduce ZoTok's product and gauge interest.
▸ Pitch & Qualify: Deliver a clear, confident introduction. Identify whether the prospect is a relevant decision-maker and note their requirements.
▸ Objection Handling: Address basic objections calmly. Escalate warm leads to the Sales team for closure.
▸ Call Logging: Record every call — outcome, remarks and next action — accurately in CRM / tracker on the same day.
Follow-Up & Meeting Coordination
▸ Pre-Meeting Follow-Up: Send reminders and confirmations to prospects before scheduled demos or discovery calls. Ensure no meeting is missed.
Skills Required
- Hindi proficiency
- Fresher or up to 1 year of experience
- Confident phone communication skills
- Ability to organize and manage follow-ups
- Positive attitude and willingness to learn
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The Company
What We Do
Zono Tradetech, through its ZoTok.ai product, develops an AI-driven conversational-commerce platform for businesses. Integrated with WhatsApp, it digitizes and automates order, invoice, and payment workflows, helping companies manage customer relationships and distribution operations without expensive distribution-management systems. The company positions ZoTok as a generative-AI-powered network CRM and SaaS solution focused on supply-chain and commerce processes for enterprises in India and globally.
