Technology Performance Manager

Posted Yesterday
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Hiring Remotely in Kenya
Remote
Senior level
Fintech • Software • Financial Services
The Role
Manages technology strategy planning, execution, performance tracking, KPI reviews, and governance reporting. Coordinates with technology units and subsidiaries to cascade plans, validate and track strategic initiatives, monitor system stability, analyze operational and financial performance, identify risks and opportunities, and provide recommendations to business leaders. The role also prepares performance management packs and supports goal setting, plan revisions, and stakeholder engagement.
Summary Generated by Built In

 

KEY RESPONSIBILITIES

  • Support the Group Technology Strategic Planning and Consolidation Processes; overall liaison of
    template dissemination, engagement meetings, collation and presentation.

  • Cascade of approved Technology plan and monthly reviews against plan.

  • Assist with input to prepare Performance and Strategy papers to respective governance bodies.

  • Provide management of the overall technology strategy execution, working in conjunction with
    responsible unit leaders and the subsidiaries.

  • Support goal setting and own accepting any revisions or changes to the goals or the plans that
    support achieving the goals.

  • Support strategic initiatives validation, sizing and tracking at unit and subsidiary level.

  • Provide support on an on-going basis, the performance management of work stream sponsors,
    leads and initiative owners on the successful execution of the technology strategy.

 

DAILY RESPONSIBILITIES: 

  • Track and measure KPI’s and monthly, quarterly, yearly achievement against agreed KPI’s.
  • Regularly engage with the technology units to review operational performance and system stability for all systems in use.
  • Preparing of performance management packs for business directors, units heads 
  • Providing performance commentary and insights, risks and opportunities to budgets to set targets
  • Interpreting data for the purpose of determining the root causes of past performance, costing and operational performance to inform recommendations and decision making

 

MINIMUM POSITION QUALIFICATION REQUIREMENTS

 

  1. Academic & Professional

 

Particulars

Detail

Specific Field or Qualification

Need Type[1]

Education 

Bachelor’s Degree

Bachelors degree in Information Technology or Business related field

RQ

Master’s Degree

Masters in Business Adminitration

AA

 

EXPERIENCE

  • 5 years working experience
  • 3 years' experience in Financial Analysis & performance management
  • 3 years Experience in Data Analytics tools (e.g., EDWH, SQL, SAP BI, Power BI)
  • 2 years experience in Stakeholder Management


 

Skills Required

  • Bachelor's degree in Information Technology or a business-related field
  • Five years of working experience
  • Three years of experience in financial analysis and performance management
  • Three years of experience using data analytics tools such as EDWH, SQL, SAP BI, or Power BI
  • Two years of stakeholder management experience
  • Master of Business Administration
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The Company
HQ: Nairobi, Kenya
6,751 Employees
Year Founded: 1896

What We Do

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

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