At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go-to-market (GTM) strategies that deliver measurable business outcomes.
You will act as a strategic operator. Shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution.
What You’ll DoIntegration & Product Growth (Primary KPI)
- Own integration adoption targets for assigned partners, including activation, usage, and depth.
- Partner with product teams to improve integration quality and expand functionality.
- Monitor integration performance, identify blockers, and drive cross-functional resolution.
- Translate partner technical needs into clear internal product and support workstreams.
Go-to-Market Execution & Enablement
- Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
- Drive co-selling motions with partner and internal sales teams.
- Enable field teams with clear messaging on integration value and customer outcomes.
Strategic Planning & Partner Management
- Own quarterly and annual partner plans focused on integration growth and GTM impact.
- Maintain executive-ready documentation, dashboards, and reporting.
- Manage partner relationships with a balance of strategic alignment and hands-on execution.
Qualifications
- 5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.
- Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.
- Strategic, execution-oriented mindset with experience influencing without authority.
- Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
- Background in technical sales, solutions engineering, or partner management.
- Motivated by shaping product direction, ecosystem strategy, and measurable integration growth.
- Excels at connecting technical capabilities to business outcomes and GTM execution
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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
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Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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