Klaviyo
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As an Account Executive at Klaviyo, you will manage the sales cycle for e-commerce clients, develop and execute sales strategies, and support peer success while delivering exceptional customer engagement.
In this role, you will be responsible for building features and services for Klaviyo's email campaign pipeline, which handles over 1 billion messages daily. You'll collaborate across teams, mentor other engineers, and continuously improve the engineering practices within the organization.
Responsible for maintaining and enhancing the sales compensation system Xactly. The role involves ensuring accurate administration of sales compensation plans, configuring system components, collaborating with cross-functional teams, generating reports, validating data, and assisting in the design of new compensation plans while staying updated with industry trends.
The Product Marketing Manager at Klaviyo will lead the development of product marketing strategies for the EMEA region. Responsibilities include creating differentiated messaging, executing go-to-market plans, and enabling sales teams. The role requires expertise in customer insights, market trends, and collaboration across departments to drive revenue growth and brand presence internationally.
The Director, Renewals Management oversees the renewal process of company contracts, driving customer retention and revenue growth. The role involves managing a team of renewal specialists, optimizing processes, and collaborating with cross-functional teams to improve customer experience.
The Senior Manager, Professional Services Operations will lead operational excellence and scalability in service delivery, optimize processes, and enhance customer engagement. Responsibilities include resource management, financial planning, and driving cross-functional operational initiatives for enhanced productivity and customer satisfaction.
The SMB Customer Growth Sales Manager at Klaviyo will recruit and lead a team of Account Executives, focusing on hiring, training, and performance management. Responsibilities include managing forecasts, driving cross-sell and upsell opportunities, and collaborating with internal teams to ensure positive customer experiences while holding the team accountable to KPIs.
The Senior Specialist, Culture Strategy & Programs leads projects in Culture, Diversity, Equity, and Inclusion (DEI), Learning and Talent Development. Responsibilities include planning, execution, communication, stakeholder coordination, risk management, and performance evaluation to align with strategic company goals.
The Director, Sr. Leadership & Talent Management at Klaviyo will shape the talent management ecosystem, integrating AI strategies to enhance employee experience, design talent management processes, and cultivate leadership. Responsibilities include talent reviews, leadership development for Directors, succession planning, implementing capability frameworks, developing skills strategies, and aligning talent management with organizational goals.
As the Lead, Performance Design & Program Specialist at Klaviyo, you will partner with stakeholders to design a fair performance process, implement enterprise-wide review programs, and leverage innovative performance solutions. You'll also collaborate with various teams, develop communication strategies, analyze performance data, and evaluate program effectiveness.
As an SMS Implementation Consultant at Klaviyo, you will lead the implementation of SMS customers, manage project scope and timelines, and provide strategic and technical guidance. Your role will involve building relationships with stakeholders, ensuring successful project completion, and monitoring implementation health to drive customer success and satisfaction.
The Senior Analyst, People Analytics at Klaviyo is responsible for designing metrics, dashboards, and reporting tools to provide insights into HR data trends. This role includes data analysis, improving data architecture, and enhancing people analytics products while collaborating with cross-functional teams to support strategic talent decisions.
The Partner Marketing Senior Lead will oversee a global team to drive partner acquisition and ecosystem activation. Responsibilities include creating communication strategies, enhancing partner engagement, and executing demand generation initiatives, while collaborating with various internal teams and technology partners to promote Klaviyo's platform.
The Lead, Employee Listening & Advanced Analytics at Klaviyo is responsible for implementing an employee listening strategy, analyzing survey data to derive insights, enhancing survey methodologies, and engaging with stakeholders to drive talent experience improvements.
The Customer Education Program Manager will enhance learning platforms and improve reporting processes, collaborating with teams to develop strategies for optimal learning experiences. They will manage system integrations, oversee technical issues, and ensure compliance with guidelines while tracking performance and providing insights to stakeholders.
As a Revenue Systems Analyst, you will support Revenue Systems and subscription management, ensuring accurate billing operations and revenue recognition. You'll collaborate with various teams, manage the subscription lifecycle, implement automation to enhance efficiency, and provide insights through revenue reports while ensuring compliance with accounting standards.
The Principal Customer Success Manager at Klaviyo will provide strategic consulting to upper Mid-market customers, focusing on customer retention, growth, and satisfaction. You'll develop customized success plans, drive customer engagement, and foster relationships with key stakeholders to ensure clients achieve their business goals.
The Deal Desk Manager at Klaviyo will lead a team to optimize quoting and deal structures, ensuring compliance and enhancing sales efforts while fostering cross-functional collaboration and continuous improvement processes. The role includes managing initiatives that impact revenue and profitability through effective decision-making and operational excellence.
The Manager of Marketing Systems leads a team focused on implementing and optimizing marketing automation platforms like Salesforce and Klaviyo. Responsibilities include team leadership, designing scalable integration solutions, leading implementation projects, managing data integrity, conducting system audits, and providing technical mentorship.
The Senior Office Coordinator at Klaviyo will manage day-to-day office operations, assist the IT team, handle vendor relations, enforce office policies, support employee onboarding, manage office supplies, and ensure a clean and efficient workspace while contributing to company culture.
