Jobs at Klaviyo

Leads 6–8 enterprise Account Executives across the Western U.S., owning bookings, forecasting, pipeline development, major deal execution, hiring, coaching, and cross-functional collaboration. The role requires building repeatable enterprise sales motions, improving multi-product attachment, mentoring sellers, and maintaining strong executive relationships. Travel is required for customer meetings, executive briefings, partner work, and industry events.

Lead 6–8 enterprise Account Executives across the Western U.S., owning bookings, forecasting, pipeline coverage, major deal execution, hiring, coaching, and team development. The role requires building repeatable enterprise sales motions, improving multi-product expansion, teaching MEDDPICC, partnering cross-functionally, and personally supporting strategic deals. Travel is required for customer meetings, executive briefings, partner work, and industry events.

Leads 6–8 enterprise Account Executives across the Western U.S., owning bookings, forecasting, pipeline coverage, strategic deals, hiring, coaching, and team development. The role requires direct involvement in major enterprise sales opportunities, cross-functional collaboration, executive engagement, and adoption of MEDDPICC, Salesforce, Gong, Clari, and AI-enabled workflows. Travel is required for customer meetings, executive briefings, partner work, and industry events.

The Inbound Growth Specialist at Klaviyo manages inbound demo requests and free account inquiries, providing high-quality interactions to drive customer acquisition and maintain an exceptional customer experience.

Build and maintain backend services and large-scale data pipelines for recommendation systems, productionize ML models (batch and real-time), develop vector database capabilities, ensure observability and reliability, lead A/B testing and data-driven decisions, participate in on-call and incident response, and mentor engineers while integrating AI into development workflows.

Build and scale full-stack services supporting international SMS expansion and RCS capabilities. Design new services, work across monolithic and microservices architectures, optimize databases and application performance, develop CI/CD pipelines, debug production issues, and collaborate across teams. The role involves Python, Django, Go, React, AWS, distributed systems, and modern DevOps tooling, with a focus on reliable mobile messaging products for global customers.

Own enterprise sales across Fortune 500 and Global 2000 accounts, including prospecting, pipeline creation, executive discovery, competitive displacement, complex deal management, forecasting, closing, expansion, and renewals. Build quantified business cases, sell multi-product platforms, coordinate internal and customer stakeholders, and manage deals lasting nine to eighteen months. The role requires 30–40% travel, though an additional notice references up to 10% travel.

Manage enterprise customer relationships, serving as a trusted advisor and developing customized success plans. Drive retention, expansion, upgrades, and revenue growth across email, SMS, and digital channels. Review customer performance, resolve issues, communicate product updates, provide software guidance, and share feedback with Product and Engineering. The role requires consultative marketing technology expertise, commercial confidence, creative problem-solving, and collaboration in a hybrid London environment.

Administers incentive compensation programs for the Customer Experience organization, including payout calculations, crediting logic, plan documentation, ticket resolution, reporting, and data validation. Builds Tableau or Looker dashboards, writes SQL queries, supports financial modeling and scenario analysis, and partners with Systems, Finance, Operations, and CX leaders on process improvements, controls, and automation.

Manage approximately 30 enterprise agency and systems integrator partners, serving as a trusted advisor and Klaviyo product expert. Build partner strategies, referral pipelines, co-selling opportunities, and co-marketing initiatives while coaching partners on growth and profitability. Present and demonstrate Klaviyo solutions, exceed revenue goals, develop enablement programs, collaborate cross-functionally, and identify AI-enabled workflow improvements. The role requires up to 25% travel.

Manage approximately 30 enterprise agency and systems integrator partner relationships. Build strategic partnerships, advise partners on Klaviyo solutions, drive referrals, co-selling, revenue growth, co-marketing, enablement, and product adoption. Serve as a trusted consultant and product expert, present to partner audiences, develop joint business strategies, and collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Enablement. Travel may be required for partner meetings and events.

Manage approximately 30 enterprise marketing agency and systems integrator partner relationships. Build trusted executive relationships, develop referral pipelines, drive co-selling and co-marketing, present and demonstrate Klaviyo’s SaaS platform, and advise partners on growth and profitability. Collaborate with Sales, Customer Success, Marketing, Product, and Enablement teams while creating partner strategies, enablement programs, and AI-enhanced workflows. Travel may be required for partner meetings and industry events.

Own ANZ demand generation across integrated campaigns, account-based marketing, field marketing, and experiential events. Localize global strategies for Australia and New Zealand, manage campaign calendars, budgets, vendors, and cross-functional stakeholders, and align activities with Sales and target accounts. Lead events, direct mail, gifting, and ABM programs while tracking channel performance, pipeline contribution, and ROI. This individual contributor role requires strong commercial judgment, data interpretation, and coordination across global teams.

Own customer onboarding from sale through go-live across APAC, managing implementation plans, timelines, integrations, technical troubleshooting, marketing strategy, and stakeholder relationships. Monitor onboarding health, resolve issues, document best practices, run post-mortems, and provide product feedback. As a founding Singapore team member, improve scalable onboarding processes and help customers achieve early platform value and revenue outcomes.

Own the architecture and development of Klaviyo’s enterprise MarTech ecosystem, connecting marketing data, customer journeys, campaign execution, budgeting, and performance insights. Build AI-powered capabilities including generative AI, predictive scoring, and intent automation. Architect integrations across HubSpot, Salesforce, NetSuite, Coupa, and internal systems, advise on technical designs, support vendor evaluations, and partner cross-functionally to improve marketing efficiency and ROI.

Owns the enterprise architecture of Klaviyo’s marketing technology ecosystem, integrating HubSpot, Salesforce, NetSuite, Coupa, and internal systems. Designs AI-powered marketing capabilities including generative AI, predictive scoring, intent automation, personalization, and customer journey orchestration. Builds a centralized marketing hub spanning budgeting, planning, campaign execution, performance insights, and ROI measurement. Advises cross-functional teams on technical design, integrations, governance, vendor evaluation, and scalable architecture.

The Account Executive will drive mid-enterprise sales across Northern Europe, developing client and partner relationships, managing the sales process, and delivering revenue through Klaviyo’s marketing technology platform. The role may involve client or partner work, team meetings, industry events, and new-hire onboarding, with travel of up to 10%.

Build and maintain detection-as-code, security tooling, and automated response workflows across enterprise, cloud, and product environments. Triage alerts, investigate and respond to cyber threats, conduct digital forensics and threat hunts, support security data lakes and SIEM platforms, and develop AI-first security systems. The role includes on-call participation, collaboration with threat intelligence, pipeline improvements, and mentoring other security engineers.

Build and maintain integration and end-to-end testing frameworks across backend and frontend systems. Optimize CI/CD test execution, establish repository testing standards, develop mocking and service-isolation tools, and improve test coverage. Explore AI-driven test generation, regression detection, and flaky-test analysis. Partner with engineering teams to troubleshoot failures, monitor test-suite and pipeline health, and deliver scalable quality improvements.

Owns security trust and compliance programs, audits, policies, control design, continuous monitoring, evidence pipelines, and security automation. Leads framework implementations, identifies risks, manages auditor relationships, develops control health metrics, and mentors practitioners without direct authority. The role requires deep knowledge of security and privacy frameworks, GRC engineering, cloud infrastructure, SaaS environments, identity governance, and modern security practices.