Technology L&D Specialist

CompanyFederal Reserve Bank of Kansas City

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

As a Technology L&D Specialist you play a pivotal role in advancing the learning and development needs of our people. This highly engaging role focuses on collaborating with various business stakeholders, leaders, and technical team members to identify desired development needs and implement creative methods to enable people in their learning journey. In return, we will support your personal growth and provide time for both informal and formal upskilling activities. We also offer competitive compensation and benefits, flexibility in work locations, and will consider remote.

Key Activities

• Provide thought-leadership and industry knowledge of learning trends in relevant technology skills and guide the enterprise in maturing the evolving skills needs its people using variety of methods and tools.

• Consult with business stakeholders, technical teams, and human resources to identify skill gaps and analyze training needs and training approaches relevant to the audience and environment.

• Design and update technical curriculum, instructional materials, and technical content that advances growth pathways for the technical and professional skills of self-empowered individuals and teams.

• Deliver content using existing or emerging tools and learning platforms to facilitate content consumption and learning.

• Partner with relevant stakeholder to administer learning assessments and measure progress on development programs, methods, and outcomes.

• Promote a culture of continuous learning by setting goals, milestones, and maintaining accountability.

• Participate in System IT development and learning groups to influence System direction, initiatives, and programs and champion local IT (FRBKC) perspectives.

Basic Qualifications

• Typically requires at least 4 years of relevant experience.

• Bachelor’s degree in organizational development, education, communication, business, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.

• 4+ years in delivering learning solutions to adult learners in a corporate environment.

• 4+ years in applying knowledge assessment methods to determine gaps.

• 2+ years of experience in a Technology Delivery Environment.

Preferred Qualifications

• Role related professional certifications.

• Versed in adult learning theories, active learning principles, and ability to keep abreast of new techniques in workplace learning.

• Excellent research skills to perform advanced and analytical research to identify credible and relevant content for learners.

• Understanding of software delivery methodology, emerging cloud technologies, DevOps principles.

• Versed in the use the use of technologies to develop learning programs, example Articulate 360, Adobe Captivate, Adobe Creative.

• Growth mindset with proven ability to quickly learn and practically apply new concepts, principles, technical and business knowledge.

• Passion for employee learning and development trends and knowledge of learning trends and skills in technology.

• Team player with excellent interpersonal skills and the big-picture view

• Ability to partner with multiple stakeholders from all parts of the Bank to foster inclusion, collaboration and deliver outcomes.

• Proven ability to initiate the sharing of knowledge and experiences to facilitate continuous learning.

• Strong creative, organizational, and problem-solving skills to uncover and evolve ways to accommodate the learning needs of contemporary learners in a fast-paced environment.

• Strong customer service and consultation skills such as active listening and empathy

• Ability to build trust, create psychological safety, and consensus.

• Excellent oral and written communication skills, with proven experience curating and delivering technical content to technical and non-technical participants at all levels of the organization.

Additional Information

Location(s):

• Hybrid – Kansas City, Denver, Oklahoma City, Omaha

• Remote Eligible – No

Salary:

• $72,200 - 108,200 / Senior Level

• Final offers are determined by factors including the candidate’s qualifications, internal alignment considerations, district assignment, and geographic location.

Screening: Certain eligibility requirements may apply.

Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without an end date and without the need for visa sponsorship now or in the future.

About Us

• Total Rewards & Benefits

• Diversity, Equity & Inclusion

• Who We Are

• What We Do

Follow us on LinkedIn, Instagram, X (formerly Twitter), and YouTube

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryTraining/Curriculum Development

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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