Technology Engineer Sr - Capacity Management

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Engineer Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX, Denver, CO.
We are seeking a Senior Technical Engineer specializing in Capacity Management This role is responsible for ensuring system performance, scalability, and reliability through proactive capacity planning, monitoring, and optimization of infrastructure, database and application platforms. The ideal candidate will bring deep technical expertise across Windows, Linux, database and JVM-based applications. The individual will be customer focused with the ability to explain technical concepts in easy-to-understand terms.
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Key Responsibilities
Converged Infrastructure Optimization
• Optimize utilization across compute, storage, and network layers in tightly integrated systems.
• Identify inefficiencies across clusters, nodes, and storage tiers.
• Support cost optimization efforts by right-sizing resources.
Performance Engineering & Risk Mitigation
• Design and implement performance testing strategies to validate scaling capabilities.
• Proactively identify capacity constraints and systemic bottlenecks.
• Lead root cause analysis for performance degradation scenarios.
Incident Prevention & Support
• Contribute to root cause analysis of performance-related incidents.
• Develop preventative strategies to avoid capacity-related outages.
• Collaborate with SRE/operations teams on incident response.
Cross-Functional Collaboration
• Partner with SRE, DevOps, Cloud Engineering, and Application teams to align capacity with demand.
• Provide subject matter expertise for infrastructure design reviews and architecture boards.
• Mentor junior engineers and influence best practices across teams.
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Required Qualifications
• Experience in infrastructure engineering, with at least 3+ years focused on capacity management.
• Strong expertise in converged or hyperconverged infrastructure (e.g., VMware, OpenShift).
• Deep understanding of:
o Distributed systems and cluster-based architecture
o Storage systems (SAN, NAS, SDS)
o Network capacity and throughput management
• Experience with containerized environments (Kubernetes capacity planning).
• Experience with monitoring and observability platforms (vROps, Turbonomic, Dynatrace, Prometheus, Grafana, etc.).
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Preferred Qualifications
• Experience with large-scale enterprise or hyperscale environments.
• Familiarity with ITIL processes and operational excellence frameworks.
• Background in SRE, DevOps, or Platform Engineering.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge

CompetenciesApplication Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $91,000.00 – $169,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/23/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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