Technology and Data Risk Assurance Senior Lead

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Mississauga, ON, CAN
In-Office
Fintech • Financial Services
The Role

Technology and Data Risk Assurance Senior Lead are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks

Responsibilities

  • Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management
  • Policy, Lesson Learned Policy and Control Inventory
  • Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
  • Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
  • Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process.
  • Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool.
  • Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders.
  • Proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications

  • 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
  • Ability to identify, measure, and manage key risks and controls.
  • Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
  • Develop and implement strategy and process improvement initiatives.
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
  • Developing new ideas and improving current processes to proactively mitigate risks.
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation.
  • Expert knowledge in the development and execution for controls.
  • Proven experience in control related functions in the financial industry.
  • Proven experience in implementing sustainable solutions and improving processes.
  • Expert understanding of compliance laws, rules, regulations, and best practices.
  • Deep understanding of Citi’s Policies, Standards, and Procedures.
  • Strong leadership, decision-making, and problem-solving skills.
  • Strong analytical skills to evaluate complex risk and control activities and processes.
  • Ability to deliver compelling presentations and influence executive audiences.
  • Strong sense of accountability and ownership, with strong results orientation.
  • Excellent communication skills; ability to engage and inspire across stakeholder groups.
  • Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

Citi Insights

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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